Business Operations Associate at Ledgerly Analytics Limited

Ledgerly is a fast-growing Tech company on a mission to become the financial "Operating System" for every ambitious Small and Medium Business (SMB) in Africa. We are building a platform that combines smart technology with real human expertise to make professional financial management and tax compliance radically accessible and stress-free.

We're not your typical company. We are an agile and ambitious team, obsessed with solving real problems for Nigerian entrepreneurs. We believe in working smart, moving fast, and building a company that makes a real impact. This is your chance to get in on the ground floor of a venture with massive potential.

We are recruiting to fill the position below:

Job Title: Business Operations Associate

Location: Osogbo, Osun
Employment Type: Full-time

Summary

• We are looking for Business Operations Associates to be a part of our service delivery team.
• This is not a typical, single-function role. An ideal candidate will be a versatile "Swiss Army knife," with blended responsibilities of a Data Processor, a Customer First Contact, and a Finance Assistant.
• You will be responsible for the core processes that ensure our clients receive a magical and seamless experience.
• You will report directly to the Head of Operations and work closely with the CEO.

What You'll Be Doing (Your Key Responsibilities)
Client Data Integrity:

• Serve as the central point for receiving all client documents through our dedicated channels.
• Ensure clients’ data is meticulously organized, secure, and prepared for processing with 100% accuracy.
• Process financial transactions with a high degree of precision and care.

Customer Success & Engagement:

• Serve as the first point of contact for client inquiries, providing friendly, professional, and timely support that builds trust and loyalty.
• Proactively communicate with clients, sending reminders for document submission and other important deadlines.
• Assist in the seamless onboarding of new clients, ensuring they have a fantastic first impression of Ledgerly.

Finance & Admin Support:

• Assist with performing monthly bank reconciliations.
• Prepare basic financial report packages for review by a senior analyst.
• Manage the scheduling of "Free Business Growth Audit" calls for the CEO.
• Maintain and update our client database.

Who We're Looking For (The Ideal Candidate)

• A degree in Accounting/Finance, an accounting qualification (like ICAN ATS), or demonstrable experience is essential.
• You have proven knowledge of basic bookkeeping and accounting.
• This is a critical requirement.
• You are incredibly detail-oriented.
• You hear "meticulous" and think, "That's me!" You believe that if a job is worth doing, it's worth doing perfectly.
• You are a digital native.
• You are extremely comfortable using tools like WhatsApp and other cloud-based productivity suites, and you can learn new software quickly.
• You are a great communicator.
• You can write clear, professional messages and understand the importance of an empathetic and helpful tone.
• You are hungry to learn and grow.
• You aren't just looking for a job; you're looking for an opportunity to learn about FinTech, business operations, and finance from the ground up.
• You are excited by the idea of your role and responsibilities growing as the company scales.
• You are a problem-solver.
• When you hit a roadblock, your first instinct is to find a solution, not to wait for instructions.

What We Offer

• A Probationary Starting Salary: A monthly salary range of N40,000 - N70,000 (With added benefits)
• A Clear Growth Path: This role includes a 3-month probationary period designed for your success. Exceptional performance during this time will lead to confirmation as a permanent staff member with an accelerated path for salary review, increased benefits, and promotion to higher levels within our organisation.
• Invaluable Experience: You will get a front-row seat to building a high-growth FinTech company from the ground up. The skills you will learn in operations, customer success, and finance are incredibly valuable.
• A Flexible Work Culture: We value results, and so open to innovation
• A Chance to Make a Real Impact: You will be directly helping Nigerian entrepreneurs build better, more sustainable businesses.

Application Closing Date
15th August, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note
In your cover letter, please briefly tell us:

• Why you are interested in working at an early-stage startup like Ledgerly.
• Describe a time when your attention to detail saved the day.
• Do you have what it takes to be our Business Operations Associate? Then, we want to have your CV and your Cover Letter.
• We are excited to hear from you!