E-commerce Operations Coordinator at a Reputable Fashion House - Kiyix Recruitment Hub

Kiyix Recruitment Hub - Our client, a reputable fashion House, is recruiting to fill the position below:

Job Title: E-commerce Operations Coordinator

Location: Victoria island, Lagos
Employment Type: Full-time
Industry: Fashion House

Overview

• The ideal candidate will have a strong sense of personal style, excellent communication skills, and experience in retail, fashion, or customer service.

Job Summary

• We are looking for a highly organized and reliable individual to manage our online store operations, ensure seamless studio coordination, and provide exceptional customer service. If you have a passion for fashion and e-commerce, we encourage you to apply.

Key Responsibilities

• Product Management: Upload and update new products, descriptions, prices, and availability on the website
• Inventory Management: Ensure accurate stock quantities across platforms
• Backend Maintenance: Support simple backend maintenance tasks for the online store
• Studio Coordination: Act as the bridge between the store and the studio to ensure smooth handover of orders and product-related issues
• Quality Control: Flag and document product inconsistencies
• Customer Service: Keep a record of customer preferences and recurring requests

Requirements

• Candidates should possess an HND / Bachelor's degree
• 2-4 years of experience in retail, fashion, or customer service
• Strong sense of personal style and understanding of high-quality clothing and presentation
• Excellent communication skills (spoken and written)
• Proficient in e-commerce platforms, Google Drive, and messaging tools
• Highly organized and reliable with the ability to manage multiple priorities

Bonus Skills:

• Social media management experience
• Visual merchandising or basic photography knowledge
• Familiarity with Lagos-based logistics services.

What We Offer

• Salary: N150,000 - N250,000 Monthly.
• Competitive salary and benefits package
• Opportunity to work with a fashion-forward company
• Collaborative and dynamic work environment
• Professional development and growth opportunities.

Application Closing Date
26th August, 2025.