Sales Operations Specialist - ATM Cards / Digital Payments at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Sales Operations Specialist - ATM Cards / Digital Payments

Location: Opebi - Ikeja, Lagos 

Summary

• The Sales Operations Specialist will support the Business Development (BD) function by ensuring that performance tracking systems, incentive programs, and training support are effectively implemented and managed.
• This role works cross-functionally with BI, Training, and Business Development teams to enhance sales effectiveness, improve team accountability, and promote alignment with organizational objectives.

Key Responsibilities

• Implement and manage the reward and penalty system for the Business Development team, ensuring fair and transparent execution.
• Collaborate with the Business Intelligence (BI) team to track and analyze BD team performance data.
• Monitor performance trends and escalate concerns to Business Development Managers (BDMs) and Zone Managers (ZMs) for timely intervention.
• Partner with the Training team to conduct onboarding and refresher sessions on BD policies and SOPs.
• Track the implementation of policies and procedures, and provide actionable feedback to improve training effectiveness.
• Support the coordination of strategic meetings for ZMs and BDMs; ensure timely documentation and circulation of meeting minutes.
• Provide administrative and reporting support to ensure alignment between frontline teams and internal processes

Requirements

• Bachelor’s degree in Business Administration, Sales, Operations Management, or a related field.
• 2+ years of experience in sales operations, performance tracking, or a similar support function.

Application Closing Date
Not Specified. 

Method of Application
Interested and qualified candidates should:
Click here to apply online