Logistics Associate (NYSC) at Eden Life Inc.

Eden Life Inc. is a tech-enabled service that puts your home's chores on autopilot. At Eden, our mission is to 10x the quality of life in Africa by automating chores so they never have to bother about them again. To do this, we start in our own community by creating an open, inclusive, and diverse organisation. You are welcome at Eden for who you are, no matter where you come from or what you look like. Our services are for everyone, and so is our workplace.

We are recruiting to fill the position below:

Job Title: Logistics Associate (NYSC)

Location: Lagos, Nigeria

Job Context

• Eden’s mission is to 10x the quality of life. Our vision is to make excellent service accessible to all by unifying pleasant customer service, competent service delivery, and technology. We believe that a vital aspect of improving the quality of life of our customers is in the way we interact with them, solve their pain points, and nurture them.
• As a Logistics Associate, you will be responsible for overseeing and optimising our logistics operations for timely and accurate order deliveries, while collaborating with third-party logistics partners to address delivery challenges and implement improvements.

Job Responsibilities
As a Logistics Associate, you will be expected to perform the following duties:

Logistics Management:

• Coordinate and optimise logistics operations to ensure timely and accurate order deliveries.
• Liaise with third-party logistics partners to maintain efficient delivery networks.
• Monitor delivery performance, address challenges, and implement improvements.

Rider Recruitment:

• Develop and execute strategies for recruiting delivery riders to meet operational demands.
• Collaborate with HR to conduct interviews, assess candidates, and facilitate the onboarding process.
• Maintain a pool of qualified riders and ensure an adequate supply to meet business needs.

Training and Development:

• Design and conduct training programs for new and existing riders to enhance their skills and efficiency.
• Provide ongoing support and guidance to riders to ensure a high level of service quality.

Performance Monitoring:

• Implement performance metrics to monitor the effectiveness of logistics operations.
• Conduct regular assessments of rider performance and address any issues promptly.

Documentation and Reporting:

• Maintain accurate records of rider information, including contact details and performance data.
• Generate reports on logistics and rider recruitment activities for management review.

Job Requirements

• At least 6 months of work experience/interest in an Operations, Logistics or Supply Chain related role.
• You must have completed studies at a University, Polytechnic or similar institution
• You should be familiar with CRM, and comfortably use spreadsheets to collect, analyse & interpret data.
• Effectively manage projects using project management techniques and tools
• Be conversant with Logistics operations in such industries as Food and Beverage, FMCG, e-commerce, Transportation, and others
• Communicate effectively with different levels of stakeholders, and be able to negotiate, too
• Demonstrate results in improving business performance through leadership
• Have a highly developed sense of urgency.

Benefits & Perks

• N120,000 / Month (Net)
• Healthcare
• Employee Purchase Program
• Rent Financing
• Flexible access to salary earned
• 30 paid vacation days + public holidays
• Airtime allowance
• Career Growth Opportunities
• Great colleagues & an amazing work culture
• Oh, and a chance to 10x the quality of life of Nigerians!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: You will be required to work on weekends, too.