Restaurant Manager at Toasties Limited

Toasties Limited is a fast-casual dining restaurant chain located in Lagos, Nigeria. We specialize in hot toasted fusion sandwiches and offer a range of specials. Our focus is to bring out-of-the-box meal selections to Lagos’ on-the-go consumer. Using quality ingredients and efficient service, Toastiesaims to put variety, creativity and great tasting products in the hands of every customer!

We are recruiting to fill the position below:

Job Title: Restaurant Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Responsibilties
Operational Oversight:

• Ensure smooth daily restaurant operations, from opening to closing.
• Monitor food quality, order accuracy, and service speed to uphold brand standards.
• Manage inventory, stock levels, and supplier coordination for timely replenishment.
• Enforce hygiene, food safety, and workplace cleanliness in line with regulations and company policy.

Team Management:

• Lead, train, and motivate team members, fostering a collaborative and high-performing culture.
• Create and manage staff schedules to ensure optimal coverage across shifts.
• Conduct performance reviews, identify training needs, and support staff development.
• Handle shift briefings, conflict resolution, and disciplinary actions professionally.

Customer Experience:

• Ensure every customer receives friendly, professional, and timely service.
• Respond to complaints or feedback promptly, turning negative experiences into positive ones.
• Monitor customer satisfaction metrics and drive improvements.

Sales & Financial Accountability:

• Monitor daily sales, cash handling, and reconciliation procedures.
• Implement initiatives to increase sales, reduce waste, and manage cost margins.
• Prepare daily/weekly reports on performance, inventory, and customer feedback.

Compliance & Brand Standards:

• Ensure compliance with health, safety, and labor regulations.
• Uphold Toasties’ brand values, image, and service culture in all aspects of restaurant management.
• Liaise with the central kitchen and head office to implement campaigns and new menu items.

Qualifications

• Interested candidates should possess an HND / BSc Degree with 3 years work experience.

Salary
N300,000 monthly. 

Application Closing Date
13th August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@biscuitboneblog.com using the Job Title as the subject of the mail.