Debt Recovery Officer at Echolab Laboratory & Radiology Services

Echo-Scan Services Limited to ensure global best practice delivery of diagnostic services in Nigeria providing wide range of diagnostic services, including pathology and molecular diagnostics, genetics testing and radiology to patients.

We are recruiting to fill the position below:

Job Title: Debt Recovery Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Follow up with clients/customers on outstanding payments through calls, emails, and personal visits
• Identify and escalate problematic accounts to management.
• Posting of customers payment into the customer Account on SAP.
• Reconcile every invoice paid by customer to ensure 100% payment of the invoice and if there are any genuine differences ensure you seek approval for credit note before posting the differences into the customer’s account on SAP.
• Ensure accuracy of customer ledger account balances.
• Maintain professional relationships with clients while ensuring firm follow-ups.
• Handle disputes or discrepancies regarding invoicing or payments.
• Support or liaise with debt recovery consultants where necessary for escalated debt recovery actions.
• To carry out a credit worthiness checks on new customers to be onboarded along with the Sales Medical Representative.
• Ensure adherence to the company’s credit control policies and legal guidelines.
• Work closely with the sales, finance, and customer service teams to resolve billing and payment issues.

Requirements

• B.Sc. in Accounting or any relevant course.
• ICAN (At least, last stage of professional level) and related certification.
• 2 - 3 years’ experience in debt recovery, credit control, or receivables management or any similar role.
• Strong persuasive and professional communication for engaging debtors and negotiating settlements.
• Ability to analyze debtor accounts, reconcile outstanding balances, and identify discrepancies.
• Ability to work with large volumes of data in a timely manner.
• Critical thinking skill.
• Interpersonal skills.
• Excellent knowledge of Excel, accounting software SAP for monitoring portfolios.

Application Closing Date
10th August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@echolab.ng using the Job Title as the subject of the email.