Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Maybrands Nigeria Limited Trainee & Exp. Recruitment (3 Positions)

Cobranet Limited Job Recruitment (6 Positions)

Miva Open University Job Recruitment (3 Positions)

Lifted Horizon Nigeria Limited Job Recruitment (4 Positions)

DreamCity Property & Investment Limited Job Recruitment (3 Positions)

Edgewood Consulting Limited Job Recruitment (4 Positions)

Salpha Energy Limited Job Recruitment (3 Positions)

Biz Afric Solutions Entry Level & Exp. Job Recruitment (24 Positions)

Attainable Entertainment Limited Internship and Exp. Job Recruitment (3 Positions)

Talent Towers Job Recruitment (3 Positions)

Majeurs Holdings Limited Job Recruitment (4 Positions)

HNJ Exclusive Job GOODY Bag - August Week Four UPDATE!

The Lamb Medical Center Job Recruitment (4 Positions)

HNJobs (Recap): Federal / State Government Job Opportunities - HNJ Exclusive

Esosa Food Systems and Innovations Limited Job Recruitment (5 Positions)

Quantum Packaging Nigeria Limited Job Recruitment (4 Positions)

SOLEVO Group Job Recruitment (3 Positions)

Agurate Online Limited Job Recruitment (5 Positions)

Allpro Technologies Limited Job Recruitment (3 Positions)

Alfred and Victoria Associates Job Recruitment (4 Positions)

Latest Oil & Gas Job Opportunities in Nigeria - HNJ Exclusive

Catalyst Path Consulting Graduate & Exp. Job Recruitment (6 Positions)

African Industries Group (AIG) Job Recruitment (15 Positions)

Apple and Pears Limited Job Recruitment (3 Positions)

Odixcity Consulting Job Recruitment (31 Positions)

Latest Entry-level & Internship Job Recruitment in Nigeria - HNJobs (Weekly Recap)

PalmPay Limited Job Recruitment (6 Positions)

Federal College of Education, Iwo Academic and Non-Academic Job Recruitment (77 Positions)

Pulse Nigeria Job Recruitment (8 Positions)

Avetium Consult Limited Job Recruitment (4 Positions)

Ladkem Eye Hospital Job Recruitment (5 Positions)

Latest Customer Service / Front Desk Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Felton Energy Services Limited (FESL) Entry-Level & Exp. Job Recruitment (3 Positions)

Novella Africa Limited Graduate Trainee & Exp. Job Recruitment (4 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Latest Graduate & Management Trainee Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Nigerian British University Job Recruitment (12 Positions)

HNJobs (Recap): International Agency / NGO / Multinational Job Opportunities - HNJ Exclusive

HNJobs (Recap): Remote / Work-At-Home Job Opportunities

Paystack Job Recruitment (4 Positions)

Emerson Automation Solutions Job Recruitment

Espritsor Job Recruitment (13 Positions)

First City Monument Bank (FCMB) Limited Job Recruitment

Stanbic IBTC Bank Job Recruitment (35 Positions)

Ardova Plc Job Recruitment

Federal College of Education, Iwo Non-Academic Job Recruitment (32 Positions)

Federal College of Education, Iwo Academic Job Recruitment (45 Positions)

Duob Recruitment Job Recruitment (3 Positions)

Attainable Entertainment Limited Internship and Exp. Job Recruitment (3 Positions)

United Nations Population Fund (UNFPA) Job Recruitment


Head, Product and User Research at Interswitch Group

Posted on Wed 30th Jul, 2025 - hotnigerianjobs.com --- (0 comments)


Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Head, Product and User Research

Location: Lagos

Job Summary

  • At Interswitch, design is more than aesthetics — it’s a strategic engine driving innovation, growth, and impact across Africa.
  • As the Head of Product Research, you will lead the charge in embedding insight-driven decision-making into the heart of our product, marketing, and design practices.
  • This role blends UX research, product analytics, customer insights, and strategic influence to shape how we build and evolve our digital products and experiences.
  • You will own the research vision, build a world-class research practice, and ensure our teams are equipped with the evidence they need to make bold, customer-centered decisions.

Responsibilities
Research Strategy & Leadership:

  • Define and evolve the research vision, roadmap, and operating model across product and marketing.
  • Build and lead a high-performing team of researchers and analysts across qualitative, quantitative, and analytics domains.
  • Promote a culture of continuous discovery, experimentation, and insight-led product development.
  • Champion the strategic value of research across the organization.

Insight Generation & Execution:

  • Oversee the design and execution of UX research, usability testing, market studies, segmentation, and behavioral analysis.
  • Collaborate with product managers, designers, marketers, and data teams to identify the highest-impact research questions.
  • Ensure the right methods (interviews, surveys, field studies, A/B tests, analytics, etc.) are used at the right time.
  • Advance the use of AI, automation, and experimentation platforms to scale learning.

Product Analytics & Data Integration:

  • Utilize product analytic best practices to generate, synthesize and turn behavioral data into product and UX insights.
  • Develop standard metrics and dashboards to measure product experience and inform design decisions.
  • Enable a seamless loop between quantitative analytics and qualitative insight.

Communication & Influence:

  • Translate complex research findings into compelling, actionable insights for stakeholders at all levels.
  • Deliver high-impact presentations and reports that drive alignment and decision-making.
  • Foster a culture of storytelling through data, ensuring research impacts product roadmaps and go-to-market strategies.

Practice & Operations:

  • Establish standards, playbooks, and ethical frameworks for research across the company.
  • Build and manage a centralized research repository and insight hub.
  • Mentor and grow the team through structured coaching, training, and hiring.
  • Drive operational excellence in research planning, documentation, and impact tracking.

Requirements

  • 8+ years of experience in UX research, product research, or insights roles, including at least 3 years in a leadership position.
  • Experience in product-led organizations and working closely with design, product, and marketing teams.
  • Strong track record of conducting and leading both generative and evaluative research.
  • Deep expertise in UX research methods, quantitative analysis, and product analytics tools (e.g., Mixpanel, Amplitude, Clarity, Hotjar, etc.)
  • Proficient in leading multi-method research programs: interviews, diary studies, surveys, fieldwork, concept testing, etc.
  • Excellent verbal and written communication skills — able to influence through insights.
  • Familiarity with modern AI tools for research automation and synthesis is a strong plus.

Personal Attributes:

  • Strategic thinker with a bias for impact and outcomes.
  • Confident leader who can inspire, coach, and develop a multidisciplinary team.
  • Comfortable navigating ambiguity and complexity in fast-paced environments.
  • Deep empathy for users and a passion for solving real-world problems through research.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *