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Head of Operations - Fashion Retail at HRLeverage Africa

Posted on Wed 30th Jul, 2025 - hotnigerianjobs.com --- (0 comments)


HR Leverage Africa is a leading Human Resources consulting firm dedicated to providing innovative and practical solutions to businesses across Africa. With a strong presence in several African countries and head quarters located in Lagos, Nigeria, we have established ourselves as a trusted partner for organizations seeking to optimize their human capital and drive business growth.

We are recruiting to fill the position below:

Job Title: Head of Operations - Fashion Retail

Location: Gwarimpa, Abuja (FCT) 
Employment Type: Full-time
Industry: Fashion Retail (fabric sales)

About the Role

  • HRLeverage Africa is currently recruiting a highly organized and result-oriented professional to oversee the daily operations of a growing fashion retail business with multiple outlets in Abuja.
  • The ideal candidate will be responsible for supervising all business units, including sales, production, logistics, customer service, inventory, and overall workflow optimization across locations.

Key Responsibilities

  • Provide strategic and operational leadership across retail outlets, production, and back-office teams.
  • Supervise and ensure smooth day-to-day operations across all departments: sales, logistics, inventory, and tailors.
  • Establish and maintain operational systems and SOPs that support retail efficiency and customer satisfaction.
  • Oversee quality control across tailoring/production and ensure timely delivery of custom and ready-to-wear items.
  • Monitor inventory levels and collaborate with the logistics/inventory officer to prevent stockouts or overstocking.
  • Work closely with customer-facing staff to resolve complaints, improve service delivery, and enhance customer experience.
  • Coordinate with the social media/online sales team to align physical store operations with digital sales and marketing efforts.
  • Manage schedules, set KPIs for departmental staff, and conduct periodic performance reviews.
  • Maintain supplier relationships and negotiate favorable terms on purchases when necessary.
  • Track business metrics and generate regular operational reports for management.
  • Ensure compliance with company policies, safety standards, and labor regulations.
  • Lead recruitment, onboarding, and training efforts for store and production staff.

Requirements

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Minimum of 3 years' experience in operations management, preferably in fashion retail or consumer goods.
  • Proven leadership and team coordination skills.
  • Strong knowledge of inventory, production, and logistics systems.
  • Ability to multitask in a fast-paced environment and manage cross-functional teams.
  • Excellent organizational, communication, and problem-solving skills.
  • Familiarity with retail performance metrics and financial reporting.
  • Must reside in Abuja.

What We Offer

  • Salary: N250,000 per month. 
  • A dynamic work environment in a growing fashion brand
  • Room for leadership and strategic impact
  • Supportive management and structured growth opportunities.

Application Closing Date
13th August, 2025. 

How to Apply
Interested and qualified candidates should send their CV to: hr.hrleverageafrica@gmail.com using the Job Title as the subject of the email.


  

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