DP World - We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,100 employees spanning 74 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
This role involves functional responsibility to the Customer Service Manager for several key aspects of inventory management and workflow optimization in a warehouse setting.
This includes maintaining electronic inventory records on ERPs such as SAP and ELM.
Key responsibilities also include providing necessary information to optimize warehouse workflow, posting receipts and waybills, raising issue notes and invoices, and conducting stock reconciliation.
Key Performance Areas
Order Fulfilment:
Posts stock transactions on WMS or ERP in accordance with clients’ SOPs.
Ensuring real time posting of all receipts/waybills, issues/invoices into the system.
Ensures tracing and documentation of waybills/invoices/stock issue notes raised for tracking or audit.
Ensure the appropriate allocation of storage locations to support proper warehouse arrangement and optimize space utilization in the warehouse.
Ensure to process orders from client: from point of receipt to issuance on warehouse ERP.
Issue warehouse stocks to fill requisitions as required.
In conjunction with the CSM and clients’ representatives, establish delivery priorities and delivery destination points through coordinated activities.
In conjunction with the Quality Assurance Pharmacist/CSM update stock expiry status (Stock Expiry Reports), damaged, expired stock etc and effect WMS transition into the damaged/expired status before physical movement of affected stocks in the quarantine bay.
Stock Management & Reporting:
Support in preparing documentation for physical inventory checks on a regular basis and resolving inventory discrepancies promptly as may be required.
Investigates stock discrepancies against the system record.
Escalate to CSM all observed discrepancies in cycle count and stock count reconciliations within 24 hours.
Reconciling and correcting stock discrepancies as may be directed by the CSM.
Track and report on stock shelf life (Expiry report) to the clients.
Prepares consolidated reports and update clients on daily/weekly/monthly bases with respect to stock balance (on sellable/usable, expired, and damaged) as may be directed by the CSM.
Assets:
Ensure the protection of the company’s assets against careless handling and fraudulent practices.
HSE:
Shall promote a culture of safety and align with MDS HSEQ policy and guidelines.
Participation in TQS and HSE meetings and carrying out our agreed action points.
Requirements
Qualifications Required:
Bachelor’s Degree/ HND in Business Administration, Supply Chain Management, Logistics, or any related field.
Experience and Skills Required:
Minimum of 1 - 2 years post-qualification experience in warehousing, inventory management, supply chain operations, and customer service.
WMS experience.
Inventory management.
Process or workflow management.
Order fulfilment.
Proficient with the Microsoft Office suite or related software.