Hotel Receptionist at a Vibrant Hospitality Destination - Kiyix Recruitment Hub

Kiyix Recruitment Hub - Our client is a vibrant hospitality destination offering a unique blend of comfort, luxury, and exceptional customer service.

They are recruiting to fill the position below:

Job Title: Hotel Receptionist

Location: Magodo, Lagos
Employment Type: Full-time
Work Schedule: 2 days on and 2 days off

Summary

• We are currently seeking a well-organized, friendly, and professional Hotel Receptionist to be the first point of contact for our guests.

Key Responsibilities

• Greet and welcome guests warmly upon arrival.
• Check guests in and out efficiently using our reservation system.
• Answer phone calls, respond to inquiries, and manage reservations.
• Provide accurate information about hotel services, facilities, and local attractions.
• Handle guest complaints or issues promptly and professionally.
• Maintain a tidy and welcoming front desk area.
• Process payments and issue receipts/invoices.

Requirements

• Minimum of OND or equivalent qualification with 1 - 2 years work experience.
• Previous experience in a hospitality or customer service role is an added advantage.
• Excellent communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Proficiency in MS Office; knowledge of hotel reservation software is a plus.
• Friendly, courteous, and able to remain calm under pressure.
• Must be willing to work on shifts, including weekends and holidays.

Benefits

• Competitive salary
• Training and growth opportunities
• Friendly and supportive work environment.

Application Closing Date
Not Specified.