Key Account Manager at Natcom Investment and Development Company Limited (Trading as NTEL)

NTEL, is a Nigerian telecommunications companythat launched as a 4G LTE provider in 2016. It was formed after NATCOM Development and Investment Limited (NatCom) acquired the assets of the defunct NITEL.NTEL aims to redefine the Nigerian telecommunications landscape by offering high-speed internet access and clear voice over LTE. NTEL aims to deliver its services across the largest possible network coverage in Nigeria.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Description

• Manage and grow tower leasing revenue from TowerCo, MNOs, and other infrastructure users.
• Negotiate lease contracts, service level agreements, and pricing terms with clients.
• Monitor and reconcile power consumption across leased assets and ensure accurate billing to tenants.
• Monitoring, analyzing, and validating revenue streams to identify and prevent revenue leakage, ensuring accurate billing and collection processes
• Identifying and pursuing new business opportunities within existing accounts, such as new tower deployments or upgrades
• Collaborate with internal teams (e.g., sales, engineering, operations) to ensure uptime, service delivery, and compliance with lease terms
• Track and report revenue performance for leased infrastructure and provide insights for revenue growth
• Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention
• Tracking key performance indicators (KPIs) for assigned accounts, such as revenue growth, customer satisfaction, and service level agreements (SLAs)
• Providing regular reports to management on account status, performance, and opportunities
• Identify and close fiber leasing opportunities with ISPs, MNOs, and enterprise clients.
• Drive co-location and rack space leasing within Ntel’s data centers
• Conduct market intelligence to identify emerging opportunities in fiber, tower, and data center leasing
• Ensure all leased infrastructure meets regulatory and safety compliance requirements

Educational Qualification

• Bachelor’s Degree in Business, Engineering, Commercial, or related field.
• MBA is an added advantage

Experience:

• Minimum of 5 years experience in telecom infrastructure leasing, enterprise sales, or key account management.
• Experience managing large, complex accounts and driving significant revenue growth

Competencies:
Knowledge:

• Strong industry knowledge and understanding ofmarket dynamics.
• Strong knowledgeof fiber optics, tower infrastructure, and data center services
• Knowledge of telecom power systems and billing mechanisms is an added advantage

Skills:

• Effective written and verbal communication skills
• Strong commercialacumen and financial understanding
• Excellent Negociation skill
• Solid relationship management skill
• Proficient in CRM, Excel, and contract management tools.
• Excellent analytical, reporting, and presentation skills.
• Good strategic thinking and problem-solving skills
• Ability to manage complex lease agreements and technical sales processes.
• Interpersonal skills, with the ability to build rapport with diverse stakeholders.

Behavioural:

• Integrity
• Adaptability
• Team player
• Proactiveand result-driven
• Self-motivated and able to work unsupervised.

Application Closing Date
8th August, 2025.

How to Apply
Interested and qualified candidates should submit their CV (PDF) to: careers@ntel.com.ng using the Job Title as the subject of the email.