CCTV Control Room Operator at Mshel Homes Limited

Mshel Homes Limited is a real estate development and marketing company incorporated in 2018 with a unique vision to be the leading real estate company in Nigeria, with an outstanding reputation for honesty, integrity and impeccable customer service.

At Mshel Homes Limited our mission is to create a lifetime relationship with our clientele by deliverying property solutions through innovative and technological driven processes that caters to your real estate needs whilst adhering to the highest standards, systems and performance goals necessary to achieving your dreams.

We are recruiting to fill the position below:

Job Title: CCTV Control Room Operator

Location: Abuja
Job type: Full-time 

Job Summary

• The CCTV Control Room Operator is responsible for operating and monitoring the company’s closed-circuit television (CCTV) system to ensure the safety and security of Mshel Homes Limited properties, assets, staff, and residents.
• The role involves real-time surveillance, incident reporting, and coordination with security personnel to respond to suspicious activities or emergencies.

Key Responsibilities

• Monitor live CCTV feeds across multiple locations in real-time to detect suspicious activities or security breaches.
• Ensure all cameras and recording equipment are functioning properly; report faults or outages promptly.
• Maintain accurate records and logs of incidents, equipment issues, and any notable activities.
• Respond to alarms and dispatch security personnel or emergency services when necessary.
• Retrieve and compile video footage as required for investigations or audits.
• Report any health, safety, or maintenance concerns observed during surveillance to the appropriate department.
• Follow company security protocols and maintain strict confidentiality of all recorded data and operations.
• Cooperate with law enforcement or management during investigations or emergencies.
• Ensure the control room remains secure, clean, and organized at all times.

Requirements

• Candidates should possess a B.Sc or H.N.D; additional certifications in security operations or IT is an advantage.
• Proven experience in a similar role, especially in real estate or facility management settings.
• Strong attention to detail and ability to remain alert and focused during long shifts.
• Proficient in using CCTV systems, control room software, and radio communication tools.
• Good communication and report-writing skills.
• Ability to handle confidential information with integrity.

Core Competencies:

• Vigilance and situational awareness
• Integrity and confidentiality
• Proactive decision-making
• Team coordination
• Technical aptitude with surveillance systems

What We Offer

• Competitive salary and performance-based incentives.
• Career growth and professional development opportunities.
• Work in a dynamic and innovative real estate company
• Access to exclusive investment and tools
• Positive work environment 

Application Closing Date
Not Specified.