Field Recovery Officer at Renmoney - Talex HR (2 Openings)

Talex HR - Our client, Renmoney, is recruiting to fill the position below:

Job Title: Field Recovery Officer

Locations: Abuja (FCT) and Rivers
Employment Type: Full-time

Job Summary

• Our client, Renmoney is hiring a Field Recovery Officer to manage and recover overdue accounts through field operations and customer engagement. 
• The role involves executing recovery strategies, negotiating realistic repayment plans,
• Advising on process improvements, all while maintaining regulatory and policy compliance.

Key Responsibilities

• Engage defaulting customers and recover overdue debts.
• Negotiate and monitor repayment plans based on financial assessments.
• Update recovery systems and provide insights on debt management strategies.
• Ensure adherence to legal and internal recovery processes.
• Deliver high-quality service in alignment with company values and customer care policies.

Qualifications

• Bachelor's degree in business, finance, or a related field.
• Minimum of 2 years’ experience in collections or field recoveries.
• Knowledge of debt recovery principles and legal processes.
• Strong analytical, communication, and negotiation skills.
• Familiarity with call center optimization and financial systems.
• Skip tracing knowledge.

Ideal Candidate:

• Proactive, results-driven, and comfortable with ambiguity.
• A strong communicator and problem-solver.
• Enjoys fast-paced, collaborative environments.

Not Ideal for Those Who:

• Prefer highly structured roles with constant direction.
• Thrive in large, hierarchical teams.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online