Islamic Customer Service / Retail Sales Representative at a Growing Islamic Retail Organization - West Africa Vocational Education (WAVE) - 2 Openings

West Africa Vocational Education (WAVE) - Our client, a growing Islamic retail organization, is recruiting to fill the position below:

Job Title: Islamic Customer Service / Retail Sales Representative

Locations: Ikeja and Lekki, Lagos
Employment Type: Full Time

Job Summary

• Our client, a growing Islamic retail organization, is looking to hire a Customer Service / Retail Representative for their branches in Lekki and Ikeja.
• The ideal candidate will have a strong customer service orientation and be committed to delivering a seamless retail experience.
• This role involves engaging with walk-in customers, supporting day-to-day retail operations, and maintaining a professional and welcoming store environment.

Responsibilities

• Greet and assist customers in a warm and professional manner
• Attend to customer inquiries via phone, email, and in person
• Provide accurate information about products and services
• Handle transactions, returns, and customer feedback
• Maintain a tidy and organized store environment
• Uphold excellent customer service standards at all times
• Support general retail and administrative tasks as needed

Requirements

• B.Sc. or HND in any relevant field
• Candidates who understand and are comfortable working in an Islamic retail environment are encouraged to apply
• 1–2 years of experience in a customer service or retail role (experience in fashion or lifestyle retail is a plus)
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Neat and professional appearance
• Basic computer literacy (POS systems, email, spreadsheets, etc.).

Working Days & Hours:

• Monday to Friday: 9 AM – 6 PM
• Alternate Saturdays & Public Holidays: 10 AM – 6 PM.

Salary
N100,000 Monthly.

Application Closing Date
5th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitments@waveacademies.org using the job title as the subject of the mail.