Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Primewill City College Job Recruitment (4 Positions)

Microsoft Nigeria Job Recruitment (3 Positions)

Cavista Job Recruitment (9 Positions)

Zamiva Transnational Services Job Recruitment (6 Positions)

Westfield Consulting Limited Job Recruitment (13 Positions)

Shopfify Job Recruitment (3 Positions)

Solution Impact Global Resources Job Recruitment (4 Positions)

International Facilities Services (IFS) Group Job Recruitment (7 Positions)

Shulifang Biotechnology FZE Job Recruitment (4 Positions)

Felak Concept Group Job Recruitment (3 Positions)

SPIE Oil & Gas Services Job Recruitment (4 Positions)

ISN Medical Job Recruitment (5 Positions)

Nordica Fertility Clinic Trainee & Exp. Job Recruitment (6 Positions)

Family Health International (FHI 360) Job Recruitment (3 Positions)

Mediplan Healthcare Limited Job Recruitment (3 Positions)

DP World Job Recruitment (5 Positions)

Emerson Automation Solutions Graduate Trainee & Exp. Job Recruitment

ipNX Nigeria Limited Job Recruitment (3 Positions)

Mactay Consulting Job Recruitment (9 Positions)

HRD Solutions Job Recruitment (6 Positions)

Sun King (Formerly Greenlight Planet) Job Recruitment (6 Positions)

Felton Energy Services Limited (FESL) Job Recruitment (13 Positions)

Society for Family Health (SFH) Job Recruitment (3 Positions)

Domeo Resources International (DRI) Job Recruitment (8 Positions)

Chi Farms Limited Graduate Trainee Programme 2026

Vantegral Consulting Trainee & Exp. Job Recruitment (3 Positions)

Wisdom Kwati Smart City Job Recruitment (3 Positions)

Coinbox Limited Job Recruitment (10 Positions)

Yiaga Africa Initiative Internship & Exp. Job Recruitment (3 Positions)

Prime Atlantic Limited Graduate Trainee & Exp. Job Recruitment (4 Positions)

Equinix Nigeria Job Recruitment (9 Positions)

Word of Faith Group of Schools Job Recruitment (5 Positions)

Jemimah Nigeria Limited Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (7 Positions)

Mecer Consulting Limited Job Recruitment (9 Positions)

SayWheels Autos Internship & Exp. Job Recruitment (5 Positions)

Zapphaire Events Job Recruitment (3 Positions)

Sitrid International School (SIS) Job Recruitment (6 Positions)

Supersaver Supermarket Job Recruitment (3 Positions)

PWAN Group Limited Job Recruitment (3 Positions)

Pruvia Integrated Limited Job Recruitment (3 Positions)

9mobile Nigeria Job Recruitment

Optimus Bank Job Recruitment (4 Positions)

Resources Intermediaries Limited (RIL) Job Recruitment (10 Positions)

Kloverharris Limited Job Recruitment (3 Positions)

PricewaterhouseCoopers (PwC) Nigeria Graduate Trainee & Exp. Job Recruitment (6 Positions)

VMZ Engineering Job Recruitment (3 Positions)

Cen Global Services Limited Job Recruitment (8 Positions)

People Capacity Management Job Recruitment (3 Positions)

FactBase Consulting Limited Job Recruitment (10 Positions)


Front Desk & Customer Support Officer at Coinbox Limited

Posted on Tue 05th Aug, 2025 - hotnigerianjobs.com --- (0 comments)


Coinbox Limited is a multi-dimensional Consulting Firm which provides one - stop total business development and support to our vast clientele of start-ups, Small, Medium, growing and Large Enterprises, Cooperative Societies, Groups and Associations.

We are recruiting to fill the position below:

Job Title: Front Desk & Customer Support Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

  • The Front Desk & Customer Support Officer serves as the first point of contact for clients and visitors, ensuring a welcoming experience while managing inquiries and supporting basic operational needs.
  • The role also includes handling the company's social media presence by creating, scheduling, and responding to content that promotes the brand and engages clients.
  • The ideal candidate is customer-focused, well-spoken, tech-savvy, and organized.

Key Responsibilities

  • Welcome clients and visitors warmly, directing them to appropriate departments or staff.
  • Manage the front office phone lines, respond to walk-in inquiries, emails, and WhatsApp messages promptly and professionally.
  • Schedule client appointments and maintain an organized visitor log.
  • Handle incoming and outgoing correspondence and deliveries.
  • Maintain a tidy and presentable front office area.
  • Respond to customer inquiries about forex services, rates, requirements, and complaints via in-person, phone, email, or chat.
  • Provide basic information on KYC documentation and onboarding steps.
  • Follow up on customer service requests and feedback to ensure satisfaction.
  • Assist operations team in logging transaction inquiries and client requests.
  • Manage the company’s official social media platforms (Instagram, Twitter, Facebook, LinkedIn, WhatsApp Business, etc.).
  • Create and schedule engaging content (e.g., exchange rate updates, service promotions, FAQs, testimonials).
  • Monitor online engagement and respond to DMs, comments, and tags in a timely, professional manner.
  • Escalate sensitive online feedback or complaints to management or compliance as needed.

Qualifications and Experience

  • Minimum of OND/HND/BSc. in Mass Communication, Marketing, Business Administration, or a related field.
  • 2–4 years' experience in front desk, customer service, or social media roles (preferably in a financial service or BDC environment)
  • Knowledge of Crypto, USDT, is an added advantage.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office, social media tools (Canva, Meta Business Suite, etc.), and CRM/chat platforms.
  • Strong customer orientation and problem-solving abilities.
  • Friendly demeanor, well-groomed appearance, and a good command of English.
  • Ability to multitask and remain calm under pressure.
  • Female candidate preferred

Salary
N150,000 - N250,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *