Community Engagement Manager at Yiaga Africa Initiative

Yiaga Africa is a non-profit civic hub of change-makers committed to promoting democratic governance, human rights, and civic engagement. Based in Abuja, Nigeria, Yiaga Africa conducts in-depth research, analyzes democratic and governance issues, develops practical solutions, and empowers citizens to drive change in their communities. The organization has a presence in all 36 states and 774 LGAs of Nigeria and implements innovative programs to promote active citizenship, protect human rights, and deepen democracy.

Yiaga Africa fosters a diverse, vibrant, and inclusive workforce. We encourage applications from young women and persons with disabilities. All applications are treated with strict confidentiality. We do not tolerate any form of sexual exploitation, harassment, abuse, or discrimination. Selected candidates will undergo thorough background checks and training.

We are recruiting to fill the position below:

Job Title: Community Engagement Manager

Location: Abuja, Nigeria
Employment Type: Full Time
Department: Media and Communications
Post Level: Mid-Level
Duration of Initial Contract: One year initially (Extendable)

Description

• We seek an exceptional candidate to join our Media and Communications Department as a Community Engagement Manager. 

Background

• In line with our strategy to build strong civic networks, improve visibility, and strengthen stakeholder engagement, Yiaga Africa is seeking an experienced and passionate Community Engagement Manager.
• The role will be responsible for designing and managing engagement strategies for all Yiaga Africa communities, including alumni networks, volunteers, partners, supporters, civic clubs, and digital communities.
• This role requires a strategic thinker, an excellent communicator, and someone with a deep understanding of community-building in both physical and digital spaces.

Duties and Responsibilities

• Develop and implement a community engagement strategy aligned with Yiaga Africa’s communications, advocacy, and programmatic goals.
• Manage and nurture relationships with key Yiaga Africa communities (volunteers, alumni, civic hubs, and digital supporters).
• Lead initiatives that enhance engagement, storytelling, and participation across communities.
• Oversee community-focused campaigns and events, ensuring alignment with Yiaga Africa’s mission and values.
• Collaborate with program teams to identify community champions, mobilize support, and co-create program outreach strategies.
• Manage communications with community members through newsletters, social media, WhatsApp groups, and other digital platforms.
• Monitor community sentiment, provide timely responses to inquiries, and escalate issues as appropriate.
• Track, analyze, and report on community engagement metrics.
• Document community stories and successes to support program visibility and fundraising.
• Support the design of engagement toolkits, communication guides, and branding assets for communities. 

Requirements
Qualification, Skills and Experience:

• Candidates should possess a Degree in Communications, Public Relations, Development Studies, or a related discipline.
• Minimum of 5 years’ experience in community engagement, preferably in a civil society, nonprofit, or youth-focused organization.
• Proficiency in using community management tools, CRM platforms, and social media dashboards.
• Strong written and verbal communication skills.
• Experience in event coordination, partnership building, and managing grassroots networks.
• Ability to thrive in a collaborative, fast-paced environment.

Corporate Competencies:

• Demonstrates integrity and models the values of Yiaga Africa.
• Promotes the vision and mission of the organization.
• Embraces diversity and inclusion.

Functional Competencies:

• Proven ability to lead community engagement strategies.
• Experience working with volunteers, alumni groups, and youth-led initiatives.
• Strong storytelling, content development, and digital communication skills.
• Analytical thinking with the ability to convert engagement data into insights.
• Excellent interpersonal and facilitation skills

Language Requirements: 

• Fluency in written and spoken English. Proficiency in French and/or another Nigerian language is an advantage.

Application Closing Date
18th August, 2025