Business Operations Manager at Cavista

Cavista is a global technology company creating cloud-based software solutions for clients. With operations around the world, we globalize, standardize and localize our processes, while at the same time remaining sensitive to specific needs in different regions. Our mission is to empower organizations with the world’s best technology solutions.

We are recruiting to fill the position below:

Job Title: Business Operations Manager

Location: Ilupeju, Lagos
Employment Type: Full-time

Job Description

• The Business Operations Manager is a critical leadership role designed to serve as a strategic partner to the General Manager, ensuring seamless business operations, driving organizational efficiency, and spearheading key initiatives.
• This position demands a visionary leader with a strong operational mindset, capable of optimizing processes, enhancing performance, and fostering cross-functional collaboration.
• The successful candidate will act as a force multiplier for the General Manager, stepping in to lead critical functions, manage stakeholder relationships, and execute high-impact projects that align with Cavista Technologies’ long term objectives.

Key Responsibilities

• Serve as the primary deputy to the General Manager, assuming leadership responsibilities in their absence, including executive decision-making, stakeholder engagements, and board-level presentations.
• Partner with the executive leadership team to formulate, refine, and execute the company’s strategic roadmap, ensuring alignment with Cavista Technologies mission, vision, and growth targets.
• Conduct comprehensive business analysis to identify operational inefficiencies, market opportunities, and areas for innovation, presenting data-driven recommendations to the leadership team.
• Oversee the implementation of key strategic initiatives, ensuring timely execution, resource optimization, and measurable outcomes.
• Lead the design and execution of operational strategies to enhance productivity, reduce costs, and improve service delivery across all business units.
• Establish and monitor key performance indicators (KPIs) to evaluate business performance, providing actionable insights to drive continuous improvement.
• Streamline cross-functional workflows, fostering collaboration between Finance, People, Talent, IT and Delivery teams to ensure operational synergy.
• Champion the adoption of best practices, automation, and technology-driven solutions to elevate operational efficiency and scalability.
• In the absence of the General Manager, Cavista Technologies in high-level client meetings, negotiations, and industry forums, reinforcing the company’s reputation as a trusted technology partner.
• Analyze market trends, competitive landscapes, and emerging technologies to position Cavista Technologies as an industry leader.
• Act as a liaison between senior leadership and respective team leads, ensuring transparent communication, goal alignment, and conflict resolution.
• Ensure adherence to corporate governance standards, regulatory requirements, and internal compliance policies.
• Proactively identify operational, financial, and reputational risks, implementing mitigation strategies to safeguard business continuity.
• Align with the General Manager to oversee contract management, vendor relationships, and procurement processes to ensure cost efficiency and risk mitigation.

Qualifications

• Advanced Degree: MBA or Master’s Degree in Business Administration, Operations Management, or a related field from a reputed institution.
• Professional Experience: Minimum of 12+ years of progressive leadership experience in business operations, general management, or strategic consulting, with at least 5 years in a senior management role within the technology or IT services sector.
• Industry Expertise: Demonstrated success in scaling operations, driving digital transformation, or managing P&L for technology-driven organizations.
• Strategic Vision: Ability to translate business objectives into actionable plans with measurable outcomes.
• Operational Acumen: Expertise in process optimization, lean management, and performance metrics.
• Financial Literacy: Strong understanding of budgeting, financial analysis, and cost optimization.
• Leadership Excellence: Proven track record of building, leading, and inspiring high performing teams.
• Stakeholder Management: Exceptional negotiation, communication, and relationship building skills.
• Innovation Mindset: Passion for leveraging technology to solve complex business challenges.

Additional Information

• 5 - day workweek.
• Flextime.
• Competitive Health Insurance (Employee + Spouse + 4 children).
• Wellness Programs
• Employee Training Programs
• Growth and Development
• Remote working and IT Assets provided for Remote employees
• Mentoring and Counseling
• Referral Bonus
• Work from Anywhere - Flexibility that allows you to work where you are most comfortable, whether at home, at work, or a combination of both.

Application Closing Date
Not Specified.