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Telesales Officer (Remote) at Reliance Health

Posted on Wed 06th Aug, 2025 - hotnigerianjobs.com --- (0 comments)


Reliance Health is a healthcare company using technology to make healthcare more affordable and accessible. Through an integrated approach that includes affordable health insurance, telemedicine and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Telesales Officer

Location: Remote

Job Description

  • We're seeking a driven and results-oriented Telesales Officer who will play a key role in promoting sales of our innovative Health insurance product.
  • Your responsibilities will include prospecting, qualifying leads, educating potential customers on product benefits, and closing deals.

Responsibilities 

  • Conduct outbound calls daily to assigned leads, qualify prospects using predefined criteria, and schedule follow-ups to maintain consistent engagement.
  • Clearly communicate the value of our health insurance plans, explaining benefits such as hospital coverage, wellness packages, and affordability in simple, relatable terms.
  • Understand each prospect’s health coverage needs and pain points, and recommend the most suitable plan that addresses their specific situation.
  • Guide leads through the entire enrollment process, from first call to account activation, ensuring a seamless customer journey.
  • Document every customer interaction and update CRM systems in real time to ensure accurate tracking of pipeline progress.
  • Re-activate leads who previously showed interest but didn’t convert, using personalized messages based on past conversations.
  • Work with marketing to provide feedback on lead quality, campaign effectiveness, and customer objections to help refine messaging.
  • Stay updated on HMO plan changes, competitor offerings, and regulatory guidelines in order to address customer objections with confidence.

Requirements

  • Minimum of 2 years of experience in telesales or a similar sales role. 
  • Proven track record of exceeding sales targets. 
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone. 
  • Strong presentation and negotiation skills. 
  • In-depth understanding of the challenges faced by small businesses (a plus). 
  • Proficiency in CRM software and sales tools (a plus) 
  • A passion for technology and a strong desire to learn about new solutions. 
  • Self-motivated, results-oriented, and able to work independently. 
  • Excellent time management and organizational skills. 

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

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