IT Support Officer at SecureID Limited

SecureID Limited is a smart card manufacturing and personalisation bureau with expertise in the deployment and integration of digital solutions. Historically, we are positioned as the first commercially operated smart card manufacturing plant in sub-Saharan Africa with the ability to manufacture Poly-carbonate Cards amongst other card types.

We are recruiting to fill the position below:

Job Title: IT Support Officer 

Location: Oshodi - Isolo, Lagos
Job Type: Full Time

Role Responsibilities

• Troubleshoot and ensure all issues reported are recorded and resolved on time.
• All issues unresolvable within 24hrs should be escalated to the next level support (systems/network administrator).
• Install and configure Laptops, printers, phones and scanners.
• Ensure that all users sign the fortnightly backup confirmation log.
• Establish and maintain strong working relationships with internal and external customers.
• Manage the purchase and setup of all I.T related equipment.
• Maintain an incidence report database showing incidence, time escalated, time resolved, and lessons.
• Work with systems administrator and Network Engineer for guidance and training support.

Educational & Professional Requirements

• A Bachelor’s Degree in Computer Science or equivalent in IT
• Demonstrate knowledge of computer usage proficiency.
• Minimum of 1 year wok experience in IT related field.

Competencies & Skills:

• Excellent communication skills
• Strong Communication Skills. Must be articulate.
• Average networking Skills.
• Analytical Skills.
• Troubleshooting skills.
• Low - Average computer operations and OS skills.
• Low – Average Server configuration and management skills.
• Good Interpersonal Skills.
• Positive, Can – do attitude Responsiveness
• Must have Integrity
• Driven, focused and hardworking
• Creative, Versatile and up to date with technological development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online