Services Account Manager at Sidel

Sidel is a leading provider of equipment and services solutions for packaging beverage, food, home and personal care products in PET, can, glass and other materials. With over 40,000 machines installed in more than 190 countries, we have nearly 170 years of proven experience, with a strong focus on the factory of tomorrow with advanced systems, line engineering and innovation. Our 5,500+ employees worldwide are passionate about providing solutions that fulfil customer needs and boost the performance of their lines, products and businesses.

We are recruiting to fill the position below:

Job Title: Services Account Manager 

Location: Lagos
Contract Type: Permanent

Your Opportunity

• Maintain the relationship with and manage the customers pertaining to Sidel aftersales offering.
• Responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for Sidel in given territory. Customer point of contact for Services and aftersales activities

Your Mission

• Grow sales and profitability of Services offering, adapt regional services strategy to his/her territory, direct and implement action plans with aftersales team
• Ensure that customer production line is optimized to the maximum
• Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process
• Propose new Services products that add value to the Customer and are profitable for Sidel
• Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
• Plan customer contacts, visits and promotions
• Coordinate and analyze market and competitor information, provide forecasts and report to relevant stakeholders
• Responsible for his/her region outstanding and overdue payment performance
• Is in charge of given account in his/her region

Your Profile

• Bachelor’s Degree or equivalent
• Good level of English.
• 5 years of sales experience and experience on the field (maintenance, production, Field Service Engineer)
• Preferred knowledge of Filling and packaging industry equipment and services
• Able to travel >50%

Application Closing Date
Not Specified.