Travel Consultant at PIM Travels

At PIM Travels, we're your partners in reaching new heights with your travel goals. Our aim is to bring the luxury of the skies within reach, making it effortlessly accessible to you, wherever you are, whenever you need it. We understand the challenges of travel and strive to provide a comfortable and seamless experience.

We are recruiting to fill the position below:

Job Title: Travel Consultant

Location: Lagos

About the job

• We are a young and dynamic travel agency in Lagos passionate about creating unforgettable travel experiences.
• We specialize in tailored travel packages, flight bookings, hotel reservations, visa assistance, and group tours within and outside Nigeria.
• As we grow, we are seeking a driven and customer-focused Travel Consultant to join our team and help us take our services to the next level.

Job Summary

• The Travel Consultant will be responsible for handling customer inquiries, making travel bookings, creating customized travel packages, and providing expert advice to clients.
• The ideal candidate should be passionate about travel, have excellent communication skills, and be highly organized.

Key Responsibilities

• Handle customer inquiries via phone, email, WhatsApp, and walk-ins.
• Provide expert advice on travel destinations, packages, visas, and travel insurance.
• Book flights, hotels, transportation, and tours using online booking platforms (e.g., Amadeus, Sabre, or travel portals).
• Design and promote tailor-made and group tour packages for local and international destinations.
• Maintain accurate and up-to-date records of bookings, payments, and client preferences.
• Provide post-booking support (e.g., flight changes, cancellations, travel updates).
• Build and maintain strong customer relationships through exceptional service.
• Stay up to date with travel trends, visa requirements, and tourism developments.
• Coordinate with partners (hotels, airlines, tour operators) to ensure smooth execution of travel arrangements.

Requirements

• OND / HND / B.Sc in Tourism, Hospitality, Business Administration, or related field.
• 1 – 5 years of experience in the travel or hospitality industry.
• Working knowledge of flight and hotel booking systems (e.g., Amadeus, Sabre, or OTA portals).
• Strong verbal and written communication skills.
• Customer-oriented with good interpersonal skills.
• Proficient in Microsoft Office and basic CRM tools.
• Strong attention to detail and ability to multitask under pressure.
• Passion for travel and tourism.
• Experience with visa processing or tour package design.
• Familiarity with social media marketing or travel content creation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: info@pimtravels.com.ng using the Job Title as the subject of the email.