Business Assistant (Luxury Travel Agency) at Ace Recruiters Talent Solutions

Ace Recruiters Talent Solutions is a consulting firm, dedicated to linking the best talents with valued employers, who create a workplace where employees can grow ad build their careers.

We are recruiting to fill the position below:

Job Title: Business Assistant (Luxury Travel Agency)

Location: Lekki, Lagos
Employment Type: Full-time

Summary of the Role

• The Business Assistant would provide operational and digital support to the CEO—keeping the business humming while building smart systems to create an excellent client experience behind the scenes.
• The successful candidate will provide administrative, logistical, and light client-facing tasks with grace and discretion. Support day-to-day administration, support automations services, that improve the client experience.
• Your work will directly contribute to how effortlessly and delightfully our clients experience travel with us. Function as an Executive Assistant, and Operations Coordinator.

Key Responsibilities
Executive & Administrative Support:

• Manage founder’s inbox, scheduling, and calendar across multiple time zones
• Track and follow up on to-dos, decisions, and action items across internal and client-facing projects
• Help with document preparation (contracts, proposals, invoices, etc.)
• Liaise with vendors, contractors, and partner services
• Conduct industry and market research to support strategic initiatives, helping the Founder make data-informed and cutting edge decisions

Business Operations & Project Management:

• Assist in onboarding new clients using standardized workflows and forms
• Maintain and update client files, CRM entries, and internal documentation
• Support trip planning workflows (e.g., tracking logistics, checking availabilities, formatting itineraries… using tools like Tern, Travefy, or similar)
• Ensure travel documents and communications are polished and sent on time

Automation & Tech Enablement (Strongly Preferred):

• Identify and implement process automations (e.g., email sequences, form workflows, Zapier, Airtable/Notion automations)
• Use AI tools (like ChatGPT, Claude, or others) to draft content, documents, or optimize systems
• Leverage AI to support content creation, itinerary formatting, or client-facing deliverables
• Bonus: Build simple AI-powered tools or apps that enhance internal workflows or client experience

Marketing & Brand Support (as needed):

• Support with content editing or social media scheduling as relevant
• Format travel proposals or presentations in Canva or similar tools
• Keep website, digital assests and client resources organized and updated

Confidentiality & Discretion:

• Handle sensitive information and documents with the utmost confidentiality and integrity
• Assist with occasional personal tasks as needed to support the Founder’s work-life balance

Work Schedule Requirement:

• Primary working hours will be 4am – 1pm U.S. Pacific Standard Time with periodic requirement to work early and late hours and weekends.

Ideal Candidate

• Digitally fluent: Comfortable across modern tools and platforms; fast to learn new tech
• Systems-minded: You love improving processes and removing friction
• Proactive: You anticipate needs, spot inefficiencies, and take initiative.
• Client-conscious: You keep the client journey in mind in everything you do
• Creative + Analytical: You can think both visually and systematically
• Organized: You love systems, checklists, and making things easier for others.
• Emotionally intelligent: You understand discretion, tone, and luxury client service
• Detail-Oriented: You sweat the small stuff and know that quality matters.
• Flexible: You thrive in a fast-paced, evolving environment. No task is too small.
• Travel-Savvy (a plus): You don’t need to be a travel agent, but understanding destinations, trip logistics, and luxury standards is a bonus.

Qualifications

• Education: Bachelor’s degree from a reputable university or HND from a reputable polytechnic.
• 2+ years in a support role (executive assistant, business operations, project coordinator or similar) with experience in a startup Technology or Hospitality Tech environment a plus.
• Exceptional written and verbal communication skills
• Strong familiarity with tools like Notion, Google Workspace & Microsoft Office Suite, Zoom, Slack, Tern/Travefy/Axus (or willingness to learn) and familiarity with project management tools (e.g., Asana, Trello).
• Entrepreneurial mindset and a willingness to take on new challenges with a flexible, can-do attitude.
• Experience with automation platforms (e.g., Zapier, Make/Integromat) and AI tools (ChatGPT, Midjourney, etc.).

Salary
N250,000 - N300,000 monthly. 

Application Closing Date
20th August, 2025.

How to Apply
Interested and qualified candidates should send their applications to: acerecruiters@outlook.com using the Job Title as the subject of the mail.