Front Desk Officer at Coronation Insurance Plc

Coronation is a leading financial service partner that helps build enduring legacies for sustainable wealth creation in Africa. Having established a 30-year record of achievements in banking across Africa and beyond, our founders established a Pan-African platform focused on building a better financial future for Africa. Today, our businesses are entrusted with our over $1billion of clients’ assets and are recognized as Nigeria's fastest-growing investment managers. Our purpose at Coronation is to create a prosperous future for our clients and the African continent. Coronation is proud to be an Equal Opportunity Employer. We enable an inclusive workplace by identity, disability, and other statuses protected by law.

Coronation Insurance Plc– an affiliated company to Coronation Group Ltd - is a leading insurance provider of a diverse range of products and services covering general and special risk businesses to individuals and corporate entities.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Key Duties and Responsibilities

• Attend to visitors and clients in a courteous and professional manner.
• Receive incoming calls and direct them to the appropriate parties.
• Maintain a professional and friendly office environment, ensuring that visitors and employees receive excellent service.
• Maintain a clean and organized front desk area, adhering to company standards.
• Provide information and assistance to clients, visitors, and employees, responding to their queries and resolving issues.
• Maintain a high level of customer service, ensuring that all interactions are professional, friendly, and courteous.
• Receive and direct visitors, clients, and employees to the relevant personnel or departments.
• Maintain confidentiality & handle sensitive information appropriately.

Key Requirements
Education and Work Experience:

• A minimum of a Bachelor's degree in Business Administration or related field.
• Minimum of four to six years’ experience in office administration or related field.

Skills and Competencies:

• Excellent communication, multitasking, and organizational skills.
• Proficient in the use of computer applications such as Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• High level of attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.

Our Benefits

• To help you stay energized, engaged, and inspired, we offer a wide range of employee benefits including a competitive compensation package, a robust rewards package, retirement benefits and tools designed to help you build a sound financial future.
• We also provide an environment that fosters the actualization of goals, and career fulfillment for our people while providing transformational solutions for Africa’s challenges.

Flexible Working Arrangement:

• Coronation’s current flexible working arrangement is designed to enable in-person connections and collaboration that is core to our culture such that it provides employees the flexibility of working from both the office (on-premises) and remotely.

Application Closing Date
20th August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@coronationinsurance.com.ng using the Job Title as the subject of the email.