Logistics Coordinator at Two Angels Pharmacy

Two Angels Pharmacy is recruiting suitably qualified candidates to fill the position below:

Job Title: Logistics Coordinator

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• To coordinate and oversee the efficient movement of pharmaceutical products from the warehouse to customers, ensuring compliance with Good Distribution Practice (GDP), regulatory requirements, and company policies, while optimizing delivery schedules and resources.

Key Responsibilities
Coordination of Delivery Operations:

• Plan, assign, and monitor delivery routes for van drivers and dispatch riders.
• Consolidate customer orders to ensure timely and cost-effective deliveries.
• Ensure all goods are dispatched with complete and accurate documentation (invoices, waybills, delivery notes).
• Track deliveries in real time and resolve route or delivery challenges promptly.

Compliance & Quality Assurance:

• Ensure all delivery staff follow GDP, NAFDAC guidelines, and internal SOPs for pharmaceutical handling.
• Monitor vehicle temperature records for cold chain products where applicable.
• Oversee correct loading/unloading procedures to prevent product damage.

Inventory & Documentation:

• Liaise with warehouse and inventory officers to ensure orders are ready for dispatch.
• Maintain up-to-date delivery logs, driver trip sheets, and dispatch registers.
• Verify proof of delivery (POD) and reconcile against delivery schedules daily.

Fleet & Resource Management:

• Coordinate vehicle maintenance schedules with the fleet team.
• Ensure drivers/riders conduct daily pre-trip checks and report issues immediately.
• Manage allocation of fuel and monitor consumption records.

Communication & Reporting:

• Serve as the primary contact between logistics, warehouse, sales, and customers for delivery-related matters.
• Escalate delays, customer complaints, or incidents to the Logistics Manager.
• Prepare daily/weekly delivery performance and KPI reports.

Performance Indicators (KPIs)

• On-time delivery performance: ≥ 98%
• Order accuracy rate: ≥ 99%
• Zero GDP/regulatory violations in deliveries.
• Customer complaint rate: ≤ 2% per month
• Delivery cost optimization savings: [Target %] annually.

Requirements

• Candidates should possess relevant qualifications with 2 - 6 years experience.
• Logistics Planning: Strong ability to plan and optimize delivery schedules.
• Regulatory Knowledge: Familiarity with GDP and pharmaceutical distribution requirements.
• Technology Use: Proficiency with logistics tracking software, GPS, and MS Office.
• People Management: Ability to coordinate drivers/riders and resolve operational issues.
• Problem-Solving: Quick and effective decision-making under pressure.

Working Conditions:

• Office-based with frequent monitoring of warehouse and delivery operations.
• May involve occasional field visits to troubleshoot delivery or customer issues.

Salary
N70,000 - N120,000 Monthly.

Application Closing Date
31st August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: kadiri.abraham@nalispharma.com using the Job Title as the subject of the email.