Head, Business Risk at Unified Payments Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Head, Business Risk

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Objectives

• To promptly identify, measure, monitor, manage, minimize and report risks that may impact on the achievement of our core business objectives in line with the enterprise risk tolerance and business strategy.
• Carry out unit-specific and company-wide risk control self-assessment, risk mapping, business continuity planning and process improvement.
• Conduct objective, thorough and timely investigation on fraud-related cases reported by schemes, banks, internal and external e-payment stakeholders.
• Ensures that the company and business units meet all internal compliance requirements and external regulatory obligations.
• Provide quality assurance on the effectiveness of risk migration strategies deployed and carry out internal control activities.
• Ensure that proper risk management policies, processes and procedures are formulated and implemented.
• Merchant risk assessment and KYC documentation for new and existing agents / merchants.

Duties & Responsibilities 

• Risk advisement for various departments as per new product implementation, investigates change requests and system integration with UP to mitigate operational, reputational, strategic and regulatory risk.
• Work closely with other depts. within the organization to investigate and resolve alleged fraudulent incidents.
• Escalate issues with potential for negative industry and/or corporate exposure.
• Special investigation and review for suspicious scheme transactions.
• Management of fraud monitoring solutions and review of alert rule set on the application.
• Facilitate Risk and Control Self-Assessment (RCSAs) Workshop for business units while working closely with them to identify and monitor relevant Key Risk indicators.
• Assist business units in developing Key Risk Indicators (KRIs) for all key risks in the business creation, monitoring and reporting of KRIs including thresholds in the risk dashboards.
• Investigation, follow-up on business-risk related issues, analysis and resolution of suspicious transactions cutting across various platforms and schemes such as TWO, PayArena, PayAttitude, Mastercard, Visa, etc.
• Co-ordination of team members, compilation and submission of business risk reports to Executive Management.
• To effectively manage and update the risk register to ensure proper follow-up on identified challenges towards conclusive issue resolution.
• Coordination of team members for Internal Control activities, operational risk assessment, Fraud investigation and merchant onboarding risk reviews.
• Review of CBN website for recent regulations or information which can affect UP and other subsidiaries while providing summary reports to executive management.
• Investigation and prompt response to Customer Service Requests for Unified Payment and other subsidiaries.
• Merchant onboarding, Risk Assessment and review of KYC documentation.
• Work with Financial Institutions and Marketing teams to review merchant KYC documentations and applicable licenses for seamless business integration to mitigate risk.
• Drafting of memo on Risk-related issues with background details, findings and suitable recommendations for process improvement.
• Key stakeholder for cross-functional impact assessment in change management process, quality assurance and internal control.

Job Requirements

• Education: BSc Degree in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields.
• MBA/MSc will act as an added advantage for the role.

Application Closing Date
15th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@up-ng.com using the Job Title as the subject of the email.