Fraud Desk Investigations Officer at Unified Payments Services Limited

Unified Payment Services Limitedis Nigeria’s premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Fraud Desk Investigations Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• The fraud investigation officer will be responsible for analyzing moderate to complex account activities and utilizing various fraud tools to detect and prevent fraudulent activities.
• Identifies and escalates any suspected, alleged or known internal and external fraud investigations against the company and its merchants

Responsibilities

• Responsible for the development and implementation of fraud risk processes, tools, policies, standards, and procedures in alignment with the CBN regulatory policies.
• Perform Daily transaction review, monitoring and trend analysis investigation.
• Provides Periodic/monthly submission of blocked users, newly on boarded merchants, fraudulent transactions, approved and declined transactions.
• Conduct Merchant transaction monitoring; provide Watch list & Hospitality Merchants’ report. ▪ Conduct objective, fair, thorough, unbiased and timely investigations on fraud incidences reported by schemes, banks and other external e-payment stakeholders.
• Work closely with other departments within the organization to investigate and resolve fraudulent incidents.
• Documents investigations for both internal tracking and regulatory reporting purposes.
• Maintains liaison relationship with local, state and federal Law Enforcement agencies.
• Attend court hearings when required.
• Escalates issues with potential for negative industry and/or corporate exposure
• Creates and delivers fraud training of all staff for organization-wide fraud awareness.

Requirements

• Education University Degree / HND in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields.

Application Closing Date
15th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@up-ng.com using the Job Title as the subject of the email.