Information Technology Officer at Bosak Microfinance Bank Limited

Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded from the mainstream financial system. It commenced operations in June 2010 upon obtaining a Unit Microfinance Banking License from the Central Bank of Nigeria. It later obtained a State Microfinance Banking License in 2016. Bosak Microfinance Bank Limited’s financial inclusion effort focuses on promoting savings culture, access to credit facilities for income-generation purposes and reducing vulnerability to risk through micro insurance.

The Bank’s major strategic focus employs the group lending methodology in its operations with a leaning towards women. It believes in the commitment of women folk to work hard and help their families conquer poverty. As such, more than 95% of the Bank’s lending activities focuses on women. The success of the bank’s group lending activities largely depends on group solidarity and cohesion. The success recorded by the bank in its lending program has earned it strategic partnership with the Bank of Industry (BOI) and the Development Bank of Nigeria (DBN) among others. The combination of cutting-edge technology, a strong and committed Board of Directors and motivated employees has helped the Bank to create a brand widely accepted by its teeming clients in Lagos. It is now expanding its frontiers in a scaling program aimed at delivering improved value to its stakeholders.

We are recruiting to fill the position below:

Job Title: Information Technology Officer

Location: Lagos
Employment Type: Full-time

Job Description

• User Support
• Create employee details and login access for all staff in the banking application and the Mail Server
• Train Staff on Banking Software and Computer Applications
• Troubleshooting, diagnosing, and resolving software problems in the bank application
• End of Day/End of Month /End-of-year Processing
• Backup/Restore Data
• Database administration: SQL
• Management of Security Devices
• Prepare written documents (e.g. Internal Memos, Monthly Subscriptions, Reports, Letters, Minutes)
• Maintain documents and files (e.g. SLAs, Receipts)
• Liaise with I.T. Vendors/Technicians/Software providers/ISP Providers
• Monitor, order and distribute computer supplies
• Manage the Bank’s SMS portal
• Maintain Error Logs
• Manage hardware installations/Repairs (e.g. Printer, Laptop, Copier)
• Track and monitor security of hardware and software systems (e.g. Malware/Virus Scan)
• Troubleshooting and management of the Bank’s Local Area Network
• Troubleshooting of Banks' networking and communication Infrastructure (LAN, IP Phones, etc.)
• Analyses and reviews audit findings and follows up with IT Support teams to ensure timely resolution

Qualification / Requirements

• Bachelor’s Degree in Computer Science or related fields. Additional qualifications would be an added advantage.
• Minimum of 4 years’ cognate experience. Previous experience in a financial institution is mandatory.
• Background in designing/developing IT systems and planning IT implementation
• Working knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of Microsoft SQL Server, Load/Stress test, Programming Languages/Database, as well as ISO 20000, 27001, and 22301
• Hands-on experience with computer networks and Network administration.
• Excellent organizational/ leadership skills
• Experience in the implementation and evaluation of IT systems
• Understanding of computer systems (hardware and software) and networks.
• Knowledgeable in data center management.

Application Closing Date
30th August, 2025.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@bosakmfb.com using the Job Title as the subject of the mail.