Boutique Manager (Female) at Castel Resources Consultancy Limited

Castel Resources Consultancy Limited unlocks your business's full potential with our comprehensive HR outsourcing services. Our expert team handles everything from recruitment and payroll processing to employee benefits administration and compliance, freeing you from administrative burdens and ensuring legal compliance. With advanced HR technology, strategic planning, and dedicated support for employee development and relations, we streamline your HR functions, allowing you to focus on your core business activities and drive growth. Partner with us to elevate your HR capabilities and achieve seamless, efficient operations.

We are recruiting to fill the position below:

Job Title: Boutique Manager (Female)

Location: Port Harcourt, Rivers
Employment Type: Full-time
Reports To: Retail Operations Manager / Store Director

Job Summary

• The Boutique Manager is responsible for overseeing daily operations of the boutique, driving sales performance, ensuring exceptional customer service, managing inventory, and maintaining the store’s brand image.
• The role combines sales leadership with operational efficiency to deliver a premium shopping experience and achieve business targets.

Key Responsibilities
Sales & Customer Service:

• Achieve and exceed sales targets through effective team management and personal selling.
• Provide exceptional customer service and build lasting client relationships.
• Handle customer inquiries, complaints, and feedback professionally.

Store Operations:

• Oversee day-to-day boutique operations, including opening and closing procedures.
• Ensure the store is clean, well-organized, and visually appealing in line with brand standards.
• Monitor cash handling and financial transactions to prevent losses.

Inventory & Stock Management:

• Manage stock levels, conduct regular inventory counts, and ensure accurate record-keeping.
• Coordinate with suppliers and head office for timely replenishment.
• Minimize stock loss through effective controls.

Staff Management & Development:

• Recruit, train, and supervise boutique staff.
• Set performance goals, monitor progress, and provide coaching and feedback.
• Create staff schedules and manage attendance.

Visual Merchandising:

• Implement visual merchandising guidelines to enhance product appeal.
• Organize seasonal displays and promotional setups.

Reporting & Analysis:

• Prepare sales reports and performance analysis for management.
• Identify trends, opportunities, and challenges to inform business strategies.

Key Performance Indicators (KPIs)

• Sales growth and revenue targets met.
• Customer satisfaction and retention rates.
• Inventory accuracy and stock turnover.
• Staff performance and productivity.

Qualifications & Skills

• Bachelor’s Degree in Business Administration, Marketing, Retail Management, or related field (or equivalent experience).
• 3 - 5 years proven experience as a Boutique Manager, Store Manager, or in a similar retail leadership role.
• Strong sales and customer service skills.
• Excellent leadership, communication, and interpersonal abilities.
• Knowledge of inventory management and retail software systems.
• Ability to work under pressure and meet targets.
• Strong sense of style, fashion trends, and brand presentation.

Salary
N50,000 - N80,000 monthly.

Application Closing Date
22nd August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the Job Title as the subject of the email.