Relationship Officers at Gamma Mobility Limited (10 Openings)

Gamma Mobility is a mobility-fintech company fueling the dreams of gig workers across Africa. We empower riders and drivers with vehicles and financial services through innovative solutions and strategic partnerships. 

We are recruiting to fill the position below:

Job Title: Relationship Officer

Locations: Abuja, Lagos, Ibadan - Oyo, Ogun, Asaba - Delta, Akure - Ondo, Ilorin - Kwara, Ile- Ife - Osun, Port Harcourt - Rivers and Kano

Summary

• With thriving hubs in Nigeria and Ghana, we're rapidly expanding and we would like you to be a part of our journey. 
• We are seeking a Relationship Officer to oversee and nurture a portfolio of leased vehicles, ensuring timely repayments, strong customer engagement, and overall portfolio health.
• This role is ideal for a driven professional with a background in loan recovery, collections, or financial services.

Key Responsibilities

• Monitor and manage a portfolio of leased vehicles, ensuring timely repayment of rental and lease obligations.
• Engage customers proactively to ensure on-time payments, track repayment schedules, and address payment concerns.
• Develop structured repayment plans for customers facing financial challenges while minimizing risks.
• Collaborate with the recovery team on escalated defaults and repossession cases.
• Assess customers’ financial health and identify early warning signs of potential defaults.
• Recommend risk mitigation measures, including payment restructuring or recovery actions.
• Provide regular updates to the Senior Relationship Officer on portfolio performance and challenges.

Requirements

• Bachelor’s Degree in any field.
• 2 - 3 years’ experience in loan recovery or collections (Financial Services, Fintech, Leasing & Asset Financing, Insurance, Retail & Consumer Credit).
• Proven customer relationship management experience.
• Strong communication, listening, and analytical skills.
• Financial, negotiation, and interpersonal expertise.
• Ability to thrive in a fast-paced environment.
• Problem-solving ability and emotional intelligence.

Salary
N180,000 - N250,000 Net per month (depending on experience).

Why Join Us?

• Competitive pay with performance growth potential.
• Opportunity to work in a dynamic, fast-growing mobility and leasing environment.
• Be part of a collaborative team that values results, innovation, and customer satisfaction.

Application Closing Date
Not Specified.