Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
We are recruiting to fill the position below:
Job Title: Store Support Officer
Requisition ID: 1947
Grade: 3 Location: Nigeria
Employment Type: Full-time
Department: Operations Department
Direct Report: Not Applicable
Reports to (Title): Restaurant Manager (Dotted Line to Stock Accountant)
Job Purpose
To ensure co-ordination and execution of store administrative tasks including but not limited to accounting i.e. P n l report, daily stock management report, GP report, reports from FP and A, Inventory, support office and other clerical roles in restaurant operation.
Core Responsibilities and Key Result Areas
Key Duties and Responsibilities: Store Financial:
Managing store documentations and transmitting same to Head Office.
Posting of invoices and all other inter- stores transfers to the system (ERP)
Confirm that Banking and DSA (Daily Sales Analysis) is carried out by Store Manager
Managing weekly petty cash and float.
Assist in the computation of monthly GP report.
Collaborate with Finance Department and initiate timely preparation of Management report (such as P n L report).
Supervise stock movement from receipts to its utilization and ensure accuracy and completeness.
Participate in the monthly stock take exercise.
Follow up with external vendors and government agencies on matters affecting the stores.
Operations Reporting:
Ensure daily Stock receiving, Stock control and update of all stock record
Daily Stock Variance Report and weekly stock report – documentation and update
Weekly ordering and stock requisition
Update all entry on the Company ERP system. Ensure correctness and accuracy of data entry into the system
General Store Administration:
Collating Recruitment documentation, leave request etc and send to HR for verification
Maintaining Store Notice Board I.e. important contact details such as store hospital, staff meal roaster, Police contact, Deloitte Tip-Off are on the board
Waste collection bills submitted in the stores
Hand over of the cheques to vendors as cheques are sometimes left in the store undelivered to Vendors
Routinely check the register of the Security guards and their appearances
Follow ups with Restaurant Manager/Store Manager on all regulatory and non-compliance issues (internal and external) to ensure resolutions based on action plan
Any other related Admin and/or clerical duties that may be assigned from time to time
Key Performance Indicators
Achieve daily stock movement, P n L report as planned
Turnaround time to posting Transactions on SAP
Weekly ordering and stock forecasting
Achieve timeline for administrative functions
Timeliness and Accuracy of periodic report
Requirements
Educational Requirements:
A minimum of a Bachelor’s degree in Accounting, Finance or its equivalent.
Experience in Food and beverage service is an added advantage
Professional Requirements:
Membership of the Hospitality Professional Certification – HORECAB, or any other relevant hospitality certification will be an added advantage
Experience Requirements:
Minimum of 2 years’ experience in similar role
Knowledge Requirements:
Strong knowledge of Inventory Management in Food and beverage service company
Knowledge of business and management principles involved in s resource allocation.
Strong proficiency in MS i.e. use of Excel, Power Point and Word etc
Timeliness in updating stock records and other documentation in store
Timeliness in accuracy of invoice entry, GP and P n L Report
Responsiveness of internal and external clients request
Decision Expectations
Ensure best customer services – effectively coordinating the activities between the back and front house in delivering superior quality or customer service
Manage inventory, ERP and documentations such as invoices in stores
Manage operational periodic reporting such as GP, daily stock movement, P n L reports etc.
Manage budget and keep cost under control
Working Conditions:
You are to work as full – time employee. Official hours of work will be determined by the dynamics of the business.