Receptionist at Hymac Real Limited

Hymac Real Limited is a front-line real estate development and management company located in Enugu with interests in other parts of the country. With our commitment to world’s best practice in property development and innovative business approaches to delivering premium quality homes to our highly esteemed clients in search of green-clean affordable housings and properties with ecstatic designs.

Hymac Real Limited has built a strong team of professional architects, engineers, lawyers, financial experts and marketers who are engage in giving you a delectable home within the shortest period. Hymac Real Limited serves to eliminate the gap between the housing you want and the housing you have irrespective of your status. At Hymac Real Limited, our mission is to surpass the threshold of your maximum satisfactions in design, location, environment (including security), cost, payment package, speed and quality. We heartily welcome you onboard Hymac Real Limited.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Enugu 
Employment Type: Full-time

Job Summary

• The Receptionist serves as the first point of contact for clients, visitors, and prospective buyers in the real estate company.
• This role is responsible for creating a professional, welcoming, and organized front-desk environment while efficiently handling administrative, clerical, and customer service tasks.
• The Receptionist ensures smooth communication within the office and provides essential support to realtors, management, and clients.

Key Responsibilities
Front Desk & Client Relations:

• Greet and welcome visitors, clients, and partners in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls, WhatsApp messages, and emails promptly.
• Provide accurate information to inquiries about properties, company services, and scheduled viewings.
• Direct clients to the appropriate staff or department for further assistance.
• Maintain a clean, organized, and professional reception area.

Administrative Support:

• Manage office correspondence, including letters, emails, packages, and couriers.
• Maintain property brochures, flyers, and promotional materials at the front desk.
• Schedule and confirm appointments, meetings, and property inspections.
• Update client contact databases, property listings, and office records as directed.
• Support the sales and marketing team with document preparation, filing, and reports.

Client & Realtor Support:

• Assist with registration of new clients and visiting realtors.
• Provide property information sheets and direct prospects to assigned agents.
• Record and maintain a visitor logbook for security and client follow-up.
• Handle initial complaints or inquiries and escalate to management where necessary.

Operational Duties:

• Monitor office supplies (stationery, front-desk materials) and place orders when needed.
• Ensure meeting rooms are properly set up for presentations or client meetings.
• Support event coordination for property launches, realtor trainings, or client meetings.
• Assist the HR/Admin team with onboarding new staff and general office coordination.

Key Performance Indicators (KPIs)

• Client satisfaction ratings and feedback.
• Accuracy and timeliness in handling calls, messages, and appointments.
• Proper maintenance of front-desk environment and client records.
• Efficiency in supporting sales/realtor teams with administrative tasks.
• Contribution to positive client experience and smooth office operations.

Qualifications & Skills
Education & Experience:

• Minimum ofB.Sc. in Business Administration, Public Administration, Secretarial Studies, or related field.
• 1–3 years’ experience as a receptionist, front desk officer, or customer service role (experience in real estate industry is an advantage).

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic computer literacy.
• Ability to handle sensitive information with confidentiality.
• Customer-service oriented with a friendly and approachable personality.
• Professional appearance and grooming.

Working Conditions:

• Standard office working hours, with occasional extended hours during property launches, events, or client inspections.
• Office-based role with daily interaction with clients, realtors, and company staff.

Salary
N50,000 - N90,000 / Month.

Application Closing Date
24th August, 2025.

Method of Application
Interested and qualified candidates should send a copy of their CV with a Cover Letter to: kindkingsley4@gmail.com using the Job Title as the subject of the mail.