Retail Store Supervisor at Agurate Online Limited

Agu.ng is a nationally recognized fashion retailer owned and managed by Agurate Online Limited. Agurate Online Limited was incorporated under the Nigerian laws by the Corporate affairs commission in August 2015. We’re passionate about Fashion retail both online and offline – and it goes way beyond fashion.

At Agu.ng, fashion is a way of life. We provide the best fashion materials and accesories. We are located in Onitsha Mall, Enugu mall, Novare mall lekki, Novare Gateway Mall Abuja and Circle mall Osapa. As we strive to bring your lovely fashion to your neighborhood, you can always shop on our website.
We differentiate ourselves through a combination of unique designs and styles merged with unequaled standards of quality and authenticity. Our founders Agurate Online limited is a company built on hardwork, fairness and customer satisfaction.

We are recruiting to fill the position below:

Job Title: Retail Store Supervisor

Location: Awka, Anambra
Employment Type: Full-time

Description

• As the Retail Store Supervisor, you will be responsible for leading and overseeing the operations of our high-end fashion store.
• You will be tasked with creating an exceptional shopping experience for our discerning clientele while also driving the store's financial performance and achieving ambitious sales targets.
• Your strong leadership, keen eye for fashion, and exceptional customer service skills will be paramount in this role.
• The ideal candidate will have prior experience in a structured grocery/fashion retail outfit, with proven ability to meet and exceed sales targets, maintain high service standards, and contribute to store profitability.

Key Responsibilities

• Develop and implement effective sales strategies to consistently achieve individual and store-wide monthly targets.
• Develop and implement effective store policies, procedures, and best practices to optimize daily operations.
• Oversee the store's inventory management, including product ordering, receiving, and maintaining appropriate stock levels to meet customer demand.
• Ensure the store's visual merchandising and product presentation are consistently aligned with the brand's image and seasonal trends.
• Analyze sales data, identify trends, and implement strategies to improve financial performance and meet sales targets.
• Implement effective loss prevention measures to minimize discrepancies.
• Build, lead, and motivate a high-performing team of sales associates.
• Manage employee schedules, attendance, and performance to maintain optimal staffing levels.
• Drive a customer-centric culture by setting high standards for personalized service and client satisfaction.
• Develop and oversee the implementation of effective clienteling strategies to build long-term relationships with customers.
• Identify opportunities for improvement and develop strategic plans to enhance the store's operations, sales, and profitability.

Requirements

• Interested candidates should possess a Bachelor`s Degree
• Minimum of 5 years of experience in a structured grocery/fashion retail environment with strong sales and customer service exposure.
• Experience in a retail store is mandatory
• Exceptional leadership, team-building, and interpersonal skills
• Strong problem-solving, decision-making, and time-management abilities
• Proficient in the use of retail technology, point-of-sale systems, and inventory management software
• Passion for fashion, an eye for style, and a deep understanding of current and emerging trends
• Excellent verbal and written communication skills, with the ability to engage with diverse clientele.

Application Closing Date
30th September, 2025.

How to Apply
Interested and qualified candidates should send their resume to: careers@agu.ng using the job title as the subject of the email.

Note: Please do not apply if you do not meet the above requirements.