Sales Executive (Online Sales & Customer Relations) at Goldchek Herbals

Goldchek Herbals is a herbal producing and sales company created to solve daily health challenges of her clients. Here we offer you quality, assurance, authentic and lasting solutions. We are professional to the core. We are committed to revolutionizing the Herbal industry by prioritizing health and wellness above all else. Founded with a vision to redefine the standards of Herbal products, we specialize in offering a comprehensive range of health-enhancing solutions that cater to the diverse needs of our consumers. Driven by a passion for promoting well-being, our team of dedicated professionals works tirelessly to develop and deliver only the highest quality, scientifically-backed products. Every step of our manufacturing process is meticulously overseen to ensure strict adherence to safety, efficacy, and purity standards.

We are recruiting to fill the position below:

Job Title: Sales Executive (Online Sales & Customer Relations)

Location: Surulere, Lagos
Employment Type: Full-time

Job Description 

• We are seeking a highly motivated and results-driven Sales Executive to join our growing sales team.
• This role is unique as all sales are generated online through multiple channels, requiring proactive customer engagement, effective communication, and excellent follow-up skills.
• The ideal candidate will manage client interactions from inquiry to conversion, ensuring smooth conflict resolution, customer satisfaction, and repeat business.

Key Responsibilities

• Engage with customers across online sales channels (social media, website, WhatsApp, email, etc.).
• Make follow-up calls and maintain consistent communication with prospects and existing clients.
• Convert online inquiries into successful sales through persuasive communication and relationship building.
• Handle customer complaints, resolve conflicts, and provide timely solutions to maintain client trust.
• Maintain accurate records of customer interactions, transactions, and feedback.
• Collaborate with the operations and marketing teams to improve customer experience and sales strategies.
• Meet and exceed individual and team sales targets.

Requirements

• Proven experience in sales, customer service, or telesales (preferably in an online sales environment).
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build and maintain client relationships.
• Ability to handle objections and resolve conflicts professionally.
• Organized and detail-oriented with good record-keeping skills.
• Comfortable working with CRM tools, spreadsheets, and online communication platforms.
• Self-motivated, target-driven, and a team player.

Application Closing Date
21st August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: eziakuoutsourcingfirm@gmail.com using the Job Title as the subject of the email.