Talent Ace Limited - Our client, a cereal company, is recruiting to fill the position below:
Job Title: Modern Trade Manager
Location: Lagos (with periodic travel across Nigeria for chain operations)
Employment Type: Full-time
Reports to: Head of Sales / Commercial Manager
Direct Reports:Key Account Executives, Merchandising Supervisors, Promoters (where applicable)
Role Summary
The Modern Trade Manager (MTM) is responsible for driving sales growth, profitability, and visibility of the company’s cereal brands within modern trade channels (supermarkets, hypermarkets, convenience chains, e-commerce platforms, and key wholesalers with structured retail).
This role oversees account acquisition, relationship management, in-store execution, promotional planning, and category management to ensure superior shopper experience and competitive advantage.
Key Responsibilities
Account Management & Business Development:
Develop and execute business plans for national and regional key accounts (e.g., Bokku Supermart, Shoprite, Spar, Game, Justrite, Ebeano, Market Square, Prince Ebeano, Addide and other online grocery platforms).
Negotiate annual joint business plans (JBPs), trading terms, listing fees, and promotional support in line with company commercial policy.
Lead the acquisition of new modern trade accounts and expansion into new branches of existing accounts.
Monitor contract compliance, service levels, and ensure timely renewals.
Sales Target Achievement:
Deliver monthly, quarterly, and annual sales targets by volume, value, SKU mix, and profitability.
Ensure category growth and market share expansion within modern trade through data-driven interventions.
Drive incremental sales via tailored promotions, secondary placements, and in-store events.
Promotions & Trade Marketing Execution:
Collaborate with Trade Marketing to design and execute in-store promotions, tastings, and activation events.
Ensure perfect store execution: planogram compliance, shelf space gains, point-of-sale material deployment, and secondary displays.
Evaluate promotion ROI and recommend improvements.
Category & Shopper Management:
Leverage sales data, retailer POS reports to identify trends, gaps, and opportunities.
Conduct category reviews with retailers to position cereals as a priority segment and secure favorable planogram positions.
Influence assortment, pricing, and promotional calendar to align with shopper behavior and competitive landscape.
Operational & Supply Chain Coordination:
Liaise with supply chain for timely replenishment and on-shelf availability.
Monitor and resolve delivery discrepancies, damages, and out-of-stock situations.
Ensure compliance with FIFO/FEFO, freshness policies, and product quality standards.
Financial & Administrative Compliance:
Ensure accurate invoicing, credit control, and prompt payment collection from accounts within agreed terms.
Manage account-level P&L: track rebates, discounts, returns, and promotional deductions.
Control trade spend within budget and ensure documented ROI.
People Leadership:
Train, coach, and monitor merchandisers, promoters, and account executives on modern trade execution standards.
Conduct joint calls and store visits to build skills and maintain execution discipline.
Reporting & Market Intelligence:
Provide weekly/monthly sales reports, promo evaluations, competitor tracking, and shopper insights.
Recommend strategies for pricing, assortment, and innovation based on data and competitor activities.
Key Performance Indicators (KPIs)
Sales Volume & Value vs. target (by account, SKU, and pack).
On-Shelf Availability (OSA) and planogram compliance rates.
Listing & Range Expansion (new SKUs, new accounts, new store openings).
Promotional ROI and uplift during activation periods.
Account-level profitability vs. trade spend.
Payment compliance (DSO – Days Sales Outstanding).
Merchandising scorecards (perfect store execution).
Category share growth in key accounts.
Qualifications and Experience
B.Sc / HND in Business Administration, Marketing, or related field (MBA is an advantage).
5 – 7 years sales experience in FMCG, withat least 3 years in modern trade/key account management.
Proven success managing national/regional accounts in the cereal, snacks, beverage, or other food categories.
Strong negotiation and relationship management skills with top-tier retailers.
Proficiency with MS Office (Excel, PowerPoint, Word) and familiarity with ERP/CRM systems.
Knowledge of Lagos/Nigerian retail market dynamics and shopper trends.
Technical Knowledge Requirements:
Modern Trade Dynamics: Understanding of retailer operations, planograms, JBP structures, and margin structures.
FMCG Supply Chain Basics: Lead times, order cycles, inventory management, and OSA tracking.
Promotions Mechanics: Discounts, bundled offers, free-of-charge units, and activation ROI.
Category Trends: Health/nutrition positioning, family and kids’ segment preferences.
Digital Retail: E-commerce strategies, online promotions, and last-mile delivery partnerships.
Behavioural Attributes:
Results-Oriented: Passionate about delivering targets under competitive pressure.
Resilient: Navigates retailer bureaucracy, economic shifts, and price wars.
Analytical Mindset: Fact-based decision-making.
Customer-Centric: Balances company objectives with retailer needs.
Integrity & Compliance: Adheres to commercial policies and ethical standards.