Coca-Cola HBC (Coca-Cola Hellenic Bottling Company) is a bottling partner of The Coca-Cola Company. Coca-Cola HBC is headquartered in Zug, Switzerland and has a premium listing on the London Stock Exchange and secondary listing on the Athens Exchange. The Coca-Cola Company is the world's largest beverage company and operates in more than 200 countries.
Life at Coca-Cola HBC is fast-paced and challenging, with fair rewards and exciting learning opportunities. We promote an inclusive workplace, value diverse views and opinions and always appoint the best person for the job, ensuring equality in our shortlists and appointments. Take up the challenge. Join us!
We are recruiting to fill the position below:
Job Title: Security Operations Manager
Locations: Owerri - Imo & Port Harcourt - Rivers
Job Summary
He/ She will ensure the safety and security of company personnel, assets, and operations across our manufacturing plants, distribution centers and commercial territories in your AORs.
This includes overseeing physical security, managing third-party security providers, mitigating risks in supply chain logistics, and ensuring compliance with local security laws
Responsibilities
Ensure the effective implementation of our existing robust physical security frameworks across all the sites within your AOR.
Ensure round-the-clock surveillance and incident detection across our facilities.
Lead security operations team in inventory stock taking exercise.
Lead product flow control tasks across your AOR.
Coordinate BCP scenario selection with Plant Leadership and organize and lead BCP test exercises.
Conduct plant specific security assessments and develop corresponding security management plans.
Perform regular risk assessments and penetration testing for the plant and distribution centers in your AOR. Identifying vulnerabilities and coordinating risk mitigation strategies.
Report security metrics monthly to the Head of Security Operations, highlighting trends in theft, intrusion, or logistics disruption.
Develop and implement security awareness programs tailored for plant workers, warehouse staff, and office personnel, focusing on personal safety, emergency response, theft prevention, and access control protocols.
Conduct regular security briefings, toolbox talks, and refresher training, etc.
Provide security planning and escorts for sales, marketing, and distribution teams during field visits to markets, distribution centers, retail hubs, and trade activation zones, particularly in volatile or high-crime areas.
Assess risks related to route planning, crowd control, and brand activation security, ensuring safe operations for field personnel.
Liaise with local law enforcement and private security firms to ensure comprehensive coverage during special events and public-facing engagements.
Supervise and coordinate security guards, ensuring effective deployment across all the shifts.
Develop and enforce facility specific protocols to safeguard raw materials (e.g., sugar, CO2, concentrates, etc.) and finished goods from internal and external theft and tampering.
Implement tamper-proof systems in warehouses and monitor high-risk zones, especially during loading and offloading.
Collaborate with logistics and fleet teams to design secure delivery routes and support the monitoring of vehicular movement using GPS and geo-fencing tools when required.
Coordinate with police and security agencies in regions mitigate highway risks.
Lead investigations into breaches, vandalism, loss of goods, thefts, magic loading, or violent incidents.
Prepare detailed incident reports and recommend actionable CAPA (Corrective and Preventive Actions).
Ensure full compliance with Nigerian security laws, civil defense regulations regarding the management of the guard force.
Engage with plant managers, warehouse team, union representatives, and law enforcement to address security concerns.
Requirements
BSc or HND in criminology, Security Studies, Political Science, Sociology, or a related field.
Minimum of 8 years of progressive experience in law enforcement space or security operations, including at least 5 years in a managerial or supervisory role.
Proven track record of managing security in a fast-paced corporate environment, such as FMCG, manufacturing, logistics, or industrial sectors.
Experience managing third-party security providers and coordinating multi-site security operations.
Strong working knowledge of physical security systems, including CCTV, biometric access control, alarm systems, and vehicle tracking.
Demonstrated ability to lead incident response, conduct investigations, and prepare security reports with actionable recommendations.
Strong understanding of regional security dynamics and risks landscape in your AOR.
Excellent skills in communication, reporting, stakeholder engagement, and crisis management.
Excellent attention to details & interpersonal skills