Lead Call Specialist at Raphael Group

Raphael Group is a professional virtual assistant service that connects employers with skilled remote assistants. We offer a wide range of services to support individuals and businesses, including scheduling, email management, research, and more. We take the hassle out of finding and hiring qualified virtual assistants, allowing you to focus on growing your business.

We are recruiting a qualified and articulate candidate to join our dynamic team in the capacity below:

Job Title: Lead Call Specialist (Telesales Specialist)

Locations: Abuja (FCT) and Lagos
Employment Type: Full-time

Job Description

• In this role, you will drive revenue growth by engaging potential clients over the phone, building relationships, and converting leads into long-term customers.
• If you are a persuasive communicator with proven telesales experience, especially with international clients, we want to hear from you!

Responsibilities

• Advance the Sales Funnel: Move prospects from initial contact through to closing deals.
• Expand Customer Relationships: Build and nurture relationships with both new and existing clients to drive repeat business.
• Research & Provide Recommendations: Analyze client needs and offer tailored solutions based on in-depth market research.
• Make At Least 50 Calls Daily: Consistently contact potential clients to promote our products/services and meet conversion targets.
• Work with International Clients: Engage and convert leads, particularly in markets such as the UK, US.
• Track and Report Metrics: Use CRM and dialer tools to manage contacts and track performance against KPIs.

Requirements

• Excellent English Communication Skills: Ability to communicate clearly and persuasively with diverse clients.
• Proven Telesales/Telemarketing Experience: 3-5+ years of experience making high-volume calls and closing sales over the phone.
• Lead Conversion Success: Strong track record of converting cold leads into long-term clients, including handling objections and rejections.
• Experience with International Clients: Demonstrated success working with clients across different time zones and cultures, especially the UK and US.
• CRM & Dialer Proficiency: Familiarity with tools like HubSpot, Salesforce, Mojo Dialer, or equivalent platforms.
• Resilience & Motivation: Ability to handle rejections professionally and stay motivated in a fast-paced environment.
• Availability & Flexibility: Willing to work flexible hours across various time zones and maintain consistent availability.
• Professional Work Environment: Access to a quiet, distraction-free workspace, reliable internet (10 Mbps+), and necessary equipment (headset, PC/laptop).

Benefits

• Monthly Salary:N165,000
• Data Allowance:N10,000 per month
• Access to premium training courses
• Netflix subscription (paid monthly by the company).

Application Closing Date
30th September, 2025.