Technical Writer at You Centred Consulting

You Centred Consulting is a forward-thinking technology company based in Lagos, Nigeria, committed to fostering a smarter and more connected economy. We specialize in software development for the Insurance, Financial, and Health Management Organization (HMO) sectors within Nigeria, with an ambitious vision to expand our services across Africa. Our experienced team is dedicated to customer success, delivering top-tier project services through innovative, precise, and effective solutions.

We are recruiting to fill the position below:

Job Title: Technical Writer

Location: Lagos
Employment Type: Full-Time (Hybrid)
Department: Product / Engineering

About the Role

• We are looking for a detail-oriented and skilled Technical Writer to join our team.
• The ideal candidate will be responsible for creating clear, concise, and user-friendly documentation that enhances the customer’s experience and supports internal teams.
• You will collaborate with product managers, developers, QA, and support teams to translate complex technical concepts into easy-to-understand content.

Key Responsibilities

• Develop, write, and maintain high-quality documentation including:
• User guides, product manuals, and knowledge base articles
• API documentation, SDK guides, and developer tutorials
• Internal process documentation and release notes
• Collaborate with engineers, product managers, and designers to gather technical information and ensure accuracy.
• Standardize content across platforms and ensure consistent style, tone, and formatting.
• Organize and maintain documentation in accessible formats for internal and external stakeholders.
• Edit, proofread, and improve existing content for clarity and usability.
• Participate in product testing to ensure documentation reflects real-world usage.
• Assist in creating visual documentation (diagrams, flowcharts, screenshots, video tutorials).

Required Qualifications

• Bachelor’s degree in Technical Communication, Computer Science, Engineering, or a related field (or equivalent experience).
• Proven experience (2–4 years) as a technical writer in a software or technology company.
• Strong ability to explain complex technical concepts in simple, clear language.
• Proficiency with documentation tools such as Confluence, Git-based systems (Markdown/Docs-as-Code), MS Office, or Google Docs.
• Familiarity with APIs, SaaS platforms, and software development life cycles.
• Excellent writing, editing, and communication skills.
• Strong attention to detail and organizational skills.

Preferred Qualifications:

• Experience with diagramming tools (e.g., Lucidchart, Draw.io, Figma).
• Basic understanding of programming languages (Python, JavaScript, etc.).
• Experience with CMS, DITA, or other structured authoring environments.
• Knowledge of SEO best practices for technical content.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a dynamic product team building impactful solutions.
• Professional growth and training opportunities.
• Collaborative and inclusive workenvironment.

Application Closing Date
15th September, 2025.

How to Apply
Interested and qualified candidates should send in their CV to: careers.youcentredconsulting@gmail.com using the job title as the subject of the email.