Project Manager at Crown Interactive

Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this London-based business has gained ground-breaking expertise integrating business systems with evolving information technology.

We are recruiting to fill the position below:

Job Title: Project Manager

Location: Lagos
Employment Type: Full-time

Job Objective

• Are you passionate about driving successful project outcomes and transforming ideas into real-world solutions? Do you excel at coordinating teams, managing stakeholders, and delivering high-impact software and digital projects on time and within budget? Are you ready to lead mission-critical initiatives that empower innovation across public sector and enterprise environments?
• At Crown Interactive, we are looking for a results-driven and experienced Project Manager to join our team. In this role, you will take ownership of the full project lifecycle, from planning and execution to delivery and stakeholder management.
• You’ll collaborate across departments, ensure project alignment with business goals, and oversee the seamless rollout of enterprise and SaaS-based solutions. This is your opportunity to lead strategic projects that deliver real value in the digital transformation space.
• In this role, you will responsible for leading and coordinating, planning, executing, and delivery of digital transformation projects for public sector clients as well as enterprise and SaaS-based projects. This role demands a professional with experience managing cross-functional teams, ensuring alignment with business goals, and delivering high-quality results within time and budget constraints.

Key Roles and Responsibilities
Project Leadership & Delivery

• Lead end-to-end project delivery of public sector digitization initiatives and enterprise/SaaS implementations.
• Develop comprehensive project plans, including timelines, milestones, budgets, risk assessments, and resource allocation.
• Ensure all projects are delivered on time, within scope, and within budget.
• Coordinate internal resources and third parties/vendors for flawless execution.

Stakeholder Management:

• Serve as the primary point of contact for clients, including government officials, procurement teams, and enterprise stakeholders.
• Build and maintain strong relationships with all stakeholders to facilitate transparent communication and collaboration.
• Regularly report on project progress, risks, and issues to senior management and external stakeholders.

Process & Coordination:

• Lead planning and implementation of projects across various MDAs
• Develop detailed project documentation, timelines, and budgets
• Coordinate cross-functional teams and external stakeholders
• Monitor project progress, manage risks, and drive timely resolution
• Ensure project compliance with public sector policies and procurement regulations
• Manage change requests, project scope, and client expectations
• Provide regular reports and updates to executive stakeholders
• Facilitate user training, UAT, and post-implementation support
• Maintain strong client relationships and ensure high service satisfaction

Experience and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• PMP, PRINCE2, or Agile/Scrum certification preferred.
• 5+ years of experience in project management, with at least 2 years in public sector digitization or SaaS/enterprise projects.
• Experience working with public sector clients, understanding procurement and compliance requirements.
• Solid technical understanding of SaaS, cloud, and enterprise software development lifecycles.
• Experience in Nigerian or African public sector digital transformation projects.
• Working knowledge of Gov - Tech, e-Government platforms, or national identity/payment systems.

Required Skills and Competencies:
Project Management Skills:

• Strong grasp of project management methodologies (Agile)
• Budgeting, scheduling, and resource planning
• Risk assessment and mitigation planning
• Project documentation and reporting

Stakeholder & Client Management:

• Excellent client-facing and internal communication skills
• Ability to manage multiple high-level stakeholders, including public sector representatives
• Experience handling vendor and third-party relationships

Technical Understanding:

• Familiarity with software development life cycle (SDLC)
• Basic knowledge of cloud computing (AWS, Azure, or GCP)
• Understanding of SaaS platforms, APIs, data security, and integration concepts
• Ability to bridge the gap between business requirements and technical execution

Leadership & Team Management:

• Proven ability to lead cross-functional and distributed teams
• Conflict resolution and negotiation
• Delegation and performance monitoring
• Ability to motivate and align teams toward common project goals

Communication & Reporting:

• Clear, concise, and timely verbal and written communication
• Presentation skills for executive reporting and public sector briefing
• Strong documentation and status reporting capabilities

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@cicod.com using the Job Title as the subject of the email.