Operations Manager - Pharmacy at Castel Resources Consultancy Limited

Castel Resources Consultancy Limited - Our client, a Reputable Pharmaceutical Company, is recruiting suitably qualified candidates to fill the position below:

Job Title: Operations Manager

Location: Omagwa, Rivers
Employment Type: Full-time
Reports To: Managing Director / General Manager

Job Summary

• The Operations Manager will oversee the day-to-day business operations of the pharmacy, ensuring efficiency, compliance with regulatory standards, excellent customer service, and profitability.
• This role involves supervising staff, managing inventory, ensuring adherence to pharmaceutical regulations, and implementing strategies to improve workflow, service delivery, and overall business performance.

Responsibilities
Operations Management:

• Oversee daily pharmacy operations to ensure smooth workflow and customer satisfaction.
• Implement and monitor standard operating procedures (SOPs) for pharmacy processes.
• Ensure compliance with all pharmacy laws, health regulations, and safety standards.

Inventory & Supply Chain Management:

• Supervise procurement, stock control, and storage of medicines and pharmaceutical products.
• Monitor stock levels, prevent shortages/overstocking, and minimize wastage or expiries.
• Liaise with suppliers to negotiate pricing, ensure timely deliveries, and manage vendor relationships.

Staff Management & Training:

• Recruit, train, and supervise pharmacists, technicians, and support staff.
• Assign duties, monitor performance, and conduct regular performance evaluations.
• Provide ongoing training on customer service, compliance, and professional development.

Financial & Business Oversight:

• Monitor and manage pharmacy budgets, sales targets, and profitability.
• Prepare operational and financial reports for management.
• Identify opportunities for cost reduction and revenue growth.

Customer Service & Relationship Management:

• Ensure high standards of patient care and customer satisfaction.
• Address customer complaints and resolve operational issues promptly.
• Foster strong relationships with patients, healthcare providers, and community stakeholders.

Compliance & Quality Control:

• Ensure that prescriptions are dispensed accurately and ethically.
• Monitor adherence to quality assurance and control measures.
• Stay updated on pharmaceutical legislation and industry best practices.

Salary
N100,000 - N150,000 Monthly.

Application Closing Date
28th August, 2025.

How to Apply
Interested and qualified candidates should send their CV to: castelhrjobs@gmail.com using the Job Title as the subject of the email.