IO Furniture Limited is a full-service interior design and manufacturing company characterized by our uncompromising quality and innovative design solutions. With innovation, functionality, and style at the heart and soul of our company, we deliver perfection consistently. From our signature classics to our custom project designs we have managed to build a stellar reputation for excellence, quality, reliability and integrity.
We pride ourselves in our ability to interpret the essence of our clients through manufacturing and design. By working closely with each client we are able to create spaces that embody their being, because regardless of whether they are individuals, brands or establishments to us each project is personal.
The Head of Commercial Team is responsible for driving revenue growth, managing projects, andoverseeing the Design and Technical team to deliver exceptional client experiences.
This role requires aseasoned professional with a strong background in interior design, architecture, or a related field, and aproven track record of success in a similar role.
Responsibilities
Revenue Generation:
Rigorously drive sales targets for the project team, identifying new business opportunities and
expanding existing relationships.
Develop and maintain a database of new and prospective clients, regularly updating and following
up through emails and calls.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience and ensure retention.
Harness the project business environment for new exciting opportunities and projects.
Provide weekly activity reporting for Project business, including confirmed orders, quotations, status of job orders, priority, and calling lists.
Project Management:
Obtain and articulate clients' briefs, assisting them in identifying the solutions they require.
Prepare all required documentation for project quotes, including bill of materials.
Schedule and attend site meetings to monitor progress of ongoing projects, acting as the point of contact for clients on all project communication during execution.
Ensure that production, delivery, and installation of clients' orders are executed as agreed and within stipulated timelines.
Provide timely and formal written communication throughout the project execution period, disseminating critical information to clients and project teams.
Maintain detailed project documentation, including key project decisions, client/project requests, and revisions.
Ensure before-and-after photos of projects are carried out, with professional photography upon completion.
Design and Technical Team Management:
Oversee the Design and Technical team to meet clients' requirements and expectations.
Schedule pre-installation and post-installation meetings with the installation supervisor, Interior
Designers, and technical team.
Plan and supervise product delivery and installation, including performance of work, and obtain a
signed completion certificate after a walkthrough using a detailed project checklist.
Reporting:
Prepare reports, including sales figures, priority lists, pipeline orders, and other relevant reports
to the department and for the business.
Prepare reports, including sales figures, priority lists, pipeline orders, and other relevant reports
to the department and for the business.
Requirements
MSc in Interior Design, Architecture, or a related discipline
Minimum of 7 years' experience in a similar role
Proven working experience with interior spaces (consultations, renovations, space planning, and
new constructions)
Excellent FF&E knowledge and experience
Positive team spirit and great team player
Self-driven, proactive, autonomous, and reliable
Excellent communication skills in English language, both verbal and written
Ability to handle multiple projects simultaneously, meet deadlines, and work in a fast-paced
environment
Detail-oriented
Creative talent, imagination, and eye for design
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: human.resources@iofurnitureltd.com using the Job Title as the subject of the email.