PG Consulting Limited - Our client in the international Logistic industry is seeking to fill the position below:
Job Title: Operations Steering Support (OPSS) Specialist
Location: Lagos
Employment Type: Full-time
Reporting to: Area Operations Director
Coverage Area: Nigeria, Congo, Angola, Cameroon
Job Overview
In this role as the specialist, you will play a key role in supporting strategic and operational planning through insights into business performance, cost development, and forecasting.
You are responsible for driving financial transparency, performance managing operational and cost KPIs, ensuring data integrity and data quality to provide a single source of truth on cost and KPI reporting as well as supporting leadership with data-driven decision-making in your Area.
You work closely with regional OPSS, Area Operations and Finance, and QSC colleagues to ensure that Area performance is effectively planned, monitored, and continuously improved.
Disclaimer: This role does not expand the scope of responsibilities but aims to enhance the value and consistency of existing tasks performed within OPSS.
Forecast key P&L elements on a monthly, quarterly, and annual basis for the Area.
Translate business targets into operational KPIs per country/cluster.
Calculate and analyze performance gaps against Budget, Plan, and Savings targets; follow up on corrective actions with stakeholders.
Collect and analyze Area-specific operational data to support regional dashboards and scorecards.
Influence decision making by providing forward looking, data driven analytics with actionable recommendations
Provide insights to key stakeholders on cost developments and pro-actively answer questions that have not yet been asked
Support rollout and embedding of an Operating System on performance management in Area and Region.
Cost Transparency & Control:
Support cost modeling and forecasting for the Area, working closely with QSC and Controlling.
Responsible for creating and maintaining terminal-level cost sheets to improve visibility of cost drivers and data quality to support accurate cost accruals and overall cost picture.
Performance manage operational leading indicators influencing the cost as well as being the visible driving force of performance managing the unit cost in your Area
Collaborate on cost-saving initiatives, support accurate accruals, and ensure consistent cost categorization.
Data Management & Reporting:
Act as a data steward in your Area – validate, test, define and ensure data quality for unit cost and KPI reporting.
Collaborate with QSCs and Regional OPSS to ensure a unified “one set of numbers” approach.
Contribute to a standardized KPI repository and assist in linking performance reporting to the budget process.
Drive and share best practices to facilitate the continuous improvement mind set
Own the data management of TRACO updates and explain deviations on unit cost.
Planning & Budget Support:
Provide input during forecasting and budgeting cycles, including challenge and validation of assumptions.
Support tracking of cost and operational performance against budget with relevant stakeholders.
Assist Area leadership with scenario analysis and planning for strategic initiatives.
Stakeholder Engagement & Execution Support:
Be the source of energy within the area of responsibility, driving for team engagement and continuous improvement
Liaise between Area, QSC, and Regional OPSS to ensure clear implementation of priorities.
Engage with procurement and operations on savings plans and KPI alignment.
Participate in regional workshops, training, and best-practice sharing initiatives.