Senior Retail Sales Officers at IO Furniture Limited

IO Furniture Limited  - We are a full-service interior design and manufacturing company characterized by our uncompromising quality and innovative design solutions. With innovation, functionality, and style at the heart and soul of our company, we deliver perfection consistently. From our signature classics to our custom project designs we have managed to build a stellar reputation for excellence, quality, reliability and integrity.

We pride ourselves in our ability to interpret the essence of our clients through manufacturing and design. By working closely with each client we are able to create spaces that embody their being, because regardless of whether they are individuals, brands or establishments to us each project is personal.

We are recruiting to fill the position below:

Job Title: Senior Retail Sales Officer
 
Location: Ilupeju, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a results-driven and experienced Senior Sales Associate to join our retail team.
• The ideal candidate will have a strong background in retail sales (preferably in furniture or lifestyle/home categories), a passion for customer satisfaction, and proven leadership capabilities.
• This role will oversee the performance of the sales team, ensuring that both in-store and online targets are consistently met, and act as the right hand to the Head of Retail in driving store performance and sales strategy.

Key Responsibilities

• Supervise and guide the sales team, ensuring all members meet or exceed their individual and team targets. 
• Lead by example by engaging clients, closing sales, and managing customer relationships.
• Track and report sales performance, team activity, and store trends to the Head of Retail.
• Maintain a strong understanding of IO Furniture’s product offerings to provide expert guidance to customers and staff.
• Ensure that all product listings are correctly uploaded, described, and updated on the e- commerce platform, coordinating with internal teams to maintain accuracy.
• Resolve customer issues efficiently and professionally, providing quick, practical solutions.
• Provide ongoing support and training to sales team members, fostering a culture of high performance and service excellence.
• Assist in merchandising and showroom layout to optimize sales opportunities.
• Use Microsoft Office tools (Excel, Word, PowerPoint) to prepare reports, team schedules, and sales tracking.
• Work closely with marketing and inventory teams to align promotions, stock availability, and customer engagement strategies.
• Building new client lists and identifying retail opportunities.

Requirements & Qualifications

• Bachelor’s degree in business, Sales, Marketing, or related field.
• Minimum of 5 years of retail sales experience, with at least 2 years in a supervisory or
• senior sales role.
• Experience in a furniture or interior design company is highly desirable.
• Proven ability to sell effectively and meet targets consistently.
• Strong people management skills, with the ability to motivate and guide a team.
• Excellent communication, negotiation, and problem-solving abilities.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
• Familiarity with e-commerce platforms and product content management is an added advantage.
• Strong organizational skills and attention to detail

Application Closing Date
8th September, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: human.resources@iofurnitureltd.com using the Job Title as the subject of the mail.