Product Manager, Associate (Fintech- PSSP, PTSP, Agency Banking) at SwiftLink Global Services Limited

SwiftLink Global Services Limited is a provider of payment solutions services, licensed by the Central Bank of Nigeria. We specialise in secure end-to-end payment solutions, connecting and empowering individuals, businesses, and communities across Africa.

We are recruiting to fill the position below:

Job Title: Product Manager, Associate (Fintech- PSSP, PTSP, Agency Banking)

Location: Abuja (FCT)
Employment Type: Full-time

About the Role

• We are seeking an Associate Product Manager with hands-on experience in building innovative payment and financial technology solutions, particularly within PSSP, PTSP, and Agency Banking models.
• This role is ideal for someone eager to grow their product management expertise while contributing to solutions that empower customers to seamlessly and securely manage financial transactions.

Role & Responsibilities
The individual in this role will:

• Support the end-to-end product lifecycle for fintech solutions (from research to launch), ensuring alignment with strategic goals and customer needs.
• Assist in defining and prioritizing product roadmaps using customer insights, data analysis, and market research, with emphasis on PSSP, PTSP, and Agency Banking solutions.
• Collaborate with cross-functional teams (Engineering, Compliance, Operations, Marketing, and UI/UX) to deliver secure, user-friendly fintech products.
• Conduct competitive research and contribute insights into opportunities for innovation in payment systems, agency banking, digital wallets, and merchant services.
• Track and report on product performance metrics (transaction volumes, uptime, fraud rates, user satisfaction) to guide improvements.
• Ensure smooth integration of fintech products with APIs, banking systems, and third-party platforms while applying best practices in scalability and security.
• Represent the customer’s perspective by gathering feedback and working with the team to improve user experience for both B2B and B2C markets.
• Assist in preparing stakeholder communications, product documentation, and go-to-market activities.

Desired Qualifications and Experience

• Mandatory: 1–2 years’ experience in fintech with a strong track record of working on or building PSSP, PTSP, and Agency Banking products.
• Understanding of digital payments, merchant acquiring, and agent networks.
• Familiarity with fintech regulatory standards (e.g., PCI-DSS, AML, PSD2, CBN guidelines).
• Strong problem-solving, analytical, and data-driven decision-making skills.
• Effective communication and collaboration skills across departments.
• Knowledge of agile methodologies and product management frameworks.
• Technical aptitude to understand fintech integrations, APIs, and digital platforms.

Skills and Attitude:

• Customer-focused mindset: Passionate about solving payment and agency banking pain points.
• Analytical and data-driven: Comfortable with transaction data and financial reporting.
• Collaborative: Works well in cross-functional fintech teams.
• Creative problem solver: Resourceful with strong execution capacity.
• Growth-driven: Eager to learn, adapt, and scale fintech solutions in a fast-paced environment.

Why Join Us?

• Be part of a fintech team shaping the future of digital payments, PSSP, PTSP, and Agency Banking in Africa.
• Gain hands-on experience in product development with direct impact on financial inclusion.
• Learn from senior leaders while contributing to high-impact products.
• Work in a dynamic environment where innovation and growth are encouraged.

Application Closing Date
7th September, 2025.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: hr@swiftlink.ng using the Job Title as the subject of the email.