Visa Processing Specialist at Aeroport Travels and Tours Limited

Aeroport Travels and Tours Limited is a full fledged travel management company located in Lagos, Nigeria. At ATTL, we strive to provide our customers with the very best service in the industry today.

We are recruiting to fill the position below:

Job Title: Visa Processing Specialist

Location: Ikeja, Lagos
Employment Type: Full-time

About the Role

• We are seeking a detail-oriented and customer-focused Visa Processing Specialist to join our team.
• The successful candidate will be responsible for managing visa applications, advising clients, liaising with embassies / consulates, and ensuring seamless processing while delivering excellent customer service.

Key Responsibilities

• Assist Clients in filling out online application
• Liaise with embassies, consulates, and immigration offices
• Schedule biometric and interview appointments for clients.
• Track visa statuses and follow up with embassies or consulates when necessary.
• Handle visa reapplication, appeal, or refusal response support.
• Provide one-on-one consultations with students or parents about overseas education options.
• Assist clients in selecting the right course, school, and country based on their profile and preferences.
• Support students with school applications, documentation, SOP writing, and correspondence with institutions.
• Guide clients through the student visa process for countries like Canada, UK, USA, Australia, and more.
• Conduct pre-departure briefings and support post-visa travel planning.
• Proactively update/ advise registered Clients on evolving Immigration laws and processes.
• Oversee coaching and advisory services to Clients in preparation for application appointments.
• Build and maintain strong customer relationships and follow up to ensure repeat business.

Requirements

• SSCE or OND qualification
• Minimum of 2 - 4 years above experience in visa/tour packaging, travel, or immigration services.
• Visa Processing & Documentation and Strong knowledge of visa categories
• Travel Insurance & Itinerary Planning
• Flight & Hotel Reservations (for Visa Purposes) Client Relationship Management
• Proficiency in at least one GDS platform (e.g., Amadeus, Sabre).
• Certification from an accredited Aviation School or Travel and Tourism College is an added advantage.
• Female candidates preferred for gender balance.
• Must be between 25 and 30 years of age.
• Must reside in Ikeja, Maryland, Ketu and Ogba
• Proficiency in Microsoft Office and strong IT/digital literacy required.

What We Offer

• Competitive salary (N90,000 - N150,000 monthly)
• Growth opportunities in a dynamic travel & tourism organization.
• Professional working environment with global exposure.

Application Closing Date
2nd September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@aeroporttravels.com using the Job Title as the subject of the mail.