Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets — at the core of which is our SaaS based electronic medical records/hospital management information system (EMR/HMIS).
We are recruiting to fill the position below:
Job Title:Growth Associate (HeliumCredit)
Location: Lagos
Responsibilities
Marketing & Disbursement:
Execute marketing and disbursement strategies for HeliumCredit in the Nigerian market
Support initiatives towards acquiring customers across various target segments
Collaborate with the Marketing team to present key selling points, features, and benefits, focusing on clients' needs and expectations
Provide detailed information to prospective users regarding HeliumCredit features and prices in an efficient and professional manner
Close the deal. Deploy various selling and negotiation strategies to ensure that loans are disbursed with a win-win for HeliumCredit and the client
Help develop credit awareness programs specifically for the healthcare sector in Nigeria
Attend relevant industry events and conferences to network on behalf of Helium Health
Promote the Helium brand/services to ensure top-of-mind awareness among customers
Credit Assessment and Analysis:
Ensure a standardized best practice end-to-end credit process, including credit applications, KYC, credit assessment , loan disbursement, collection, and recovery
Manage overdue repayments with customers to initiate payments and negotiate settlement plans
Implement collection methods that consistently lead to achieving or exceeding company financial goals
Assist to prepare reports concerning the status of loan collection and overdue accounts
Assist in analyzing delinquent loans and recommend when legal action or collection agencies should be utilized.
Collections & Delinquency Management:
Implementation of strategies to increase successful collections on outstanding debt
Coordinate collections activities across all relevant income streams for all assigned customers to meet service and performance levels agreed upon with partners
Provide timely feedback to stakeholders to support the development of automated processes for efficient collections operations
Share knowledge regarding documentation, processes, applications, reports, and tools to support team integration and training
Networking and Stakeholder Management:
Support the implementation of initiatives with key financial partners to ensure streamlined execution and approval processes for launching initiatives
Network and manage relationships with key stakeholders across various healthcare providers, payers, patients, and credit facilities in the Nigerian market
Develop and build sustainable relationships as a trusted advisor, offering professional experience in Healthtech solutions
Work with cross-functional teams internally (legal, finance, product, design, data) and externally (finance and bank partners) to implement and optimize initiatives
Business Research and Analysis:
Gather information on market trends and data to aid the team's development of growth strategies
Engage in the research and analysis of consumer behaviors, products, market trends, culture, etc., and use the data to provide insights to improve the attractiveness of our product to potential and current clients
Collaborate with Product Development in conceptualizing and creating new upgrades, products, and solutions for Helium Health.
Requirements
First Degree in finance, accounting, or a related field is a plus
2-5 years of experience in sales, business development, or a related role in credit banking or credit finance service provision
Experienced understanding of credit, banking, and finance issues
Experience selling tech solutions is an added advantage
Resilient and result-driven, with good prospecting skills
Ability to think strategically and creatively with an innovative mindset
Strong interpersonal skills with a collaborative and flexible work style
Willing to travel and engage with our customers at various locations
Good communicator with strong presentation, listening, written, and verbal skills
Understanding of the healthtech space and the disruptive opportunities being created
Digitally savvy and proficient in the use of Microsoft Office and work productivity tools.