Operations Manager at Natural Girl Wigs

Natural Girl Wigsis a hair science lab that develops the famous ReXI™ Lab Made Hair and builds delightful hair brands that ride on the strength of our innovative ReXI™ Lab Made Hair technology. We bring ethical and stylish Instant Glam to millions of women worldwide.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Yaba, Lagos
Employment Type: Full-time

Position Overview

• We are seeking a proactive and results-driven Operations Manager to oversee the daily operations of our wig-making company.
• The ideal candidate will be responsible for coordinating production activities, managing inventory, streamlining workflows, and ensuring smooth collaboration across all teams.
• This role is suited for an organized leader with strong problem-solving skills, capable of maintaining balance across diverse teams while driving operational efficiency in a fast-growing manufacturing and e-commerce environment.
• We have a 3-step process (application & case study, technical interview, and culture fit interview) and we're invested in hiring the best candidates.

Key Responsibilities

• Ensure supervisors hit their production quotas and help their team be successful.
• Oversee production schedules, avoiding bottlenecks and ensuring timely delivery.
• Establish and enforce inventory management systems to track raw materials, in-process stock, and finished wigs.
• Maintain accurate records of stock inflows, usage, and wastage, across teams.
• Implement checks and accountability measures to minimize losses and pilferage.
• Provide regular stock reports and analysis to management.
• Collect, analyze, and report performance data across all teams.
• Use spreadsheets and dashboards to track production, inventory, costs, and efficiency.
• Ensure timely delivery of raw materials and equipment to avoid downtime.
• Maintain strong relationships with key vendors.
• Ensure professional, respectful, and productive working relationships.
• Enforce compliance with health, safety, and quality standards.
• Maintain consistency in quality across production runs.
• Support company expansion by developing scalable operational processes.
• Align operations with business goals through data-driven planning.

Experience Requirements

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or related field.
• 5+ years proven experience in operations/production management (manufacturing, fashion, haircare, or FMCG preferred).
• Strong experience in inventory management and warehouse/store control.
• Demonstrated success coordinating multiple teams and supervisors.
• Advanced background in data analysis, reporting, and process improvement.
• Advanced use of Microsoft Excel/Google Sheets (formulas, pivot tables, inventory trackers, dashboards).
• Knowledge of inventory management tools, ERP, or warehouse systems.
• Strong analytical and reporting skills.
• Ability to use data for forecasting and resource planning.

Our preferred candidate is someone who has these skills set:

• Advanced data analysis skills, with proficiency in Excel and other spreadsheet tools to track performance and support decision-making.
• Strong operational planning and process management experience, with the ability to streamline workflows and improve efficiency across teams.
• Expertise in developing and applying performance metrics to assess team output, productivity, and overall operational effectiveness.
• Excellent leadership and coordination abilities, capable of managing diverse teams, balancing priorities, and aligning teams toward common goals.
• A problem-solving mindset, with the ability to anticipate challenges, identify opportunities, and implement sustainable operational solutions.

Benefits

• Paid time off
• Health Insurance
• Paid parental leave.

Application Closing Date
24th September, 2025. 

How to Apply
Interested and qualified candidates should:
Click here to apply online