Restoring Family Links (RFL) Field Officers at the International Committee of the Red Cross (ICRC)

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.

ICRC, is looking for a suitable candidate to fill the position below:

Job Title: Restoring Family Links (RFL) Field Officer

Location: Borno

Main Responsibilities

• On a daily basis, interviews beneficiaries, including minors, with RFL needs, and responds to their enquiries, including by documenting RFL cases, providing phone calls, collecting and delivering Red Cross Messages
• Ensures appropriate follow-up of cases requiring active tracing in the field
• Maintains regular contact with enquirers obtaining and providing updates when/if available
• Organises field trips for all RFL-related activities
• Participates in assessments in Maiduguri and Borno state, if situations allows, to identify potential RFL needs and/or RFL follow up
• Maintains close coordination with the Nigerian Red Cross Society (NRCS) volunteers on RFL
• Disseminates on ICRC and RFL activities with formal and informal levels of audience
• Develops and maintains positive working relations with community leaders and contributes to the acceptance of the ICRC and RFL activities
• Provides field trip reports and regular, punctual updates on the RFL caseload
• Contributes to the filing of documents related to the RFL caseload

Required Qualifications

• University degree
• 2 years work experience in humanitarian work
• Excellent command of written and spoken English, Hausa and Kanuri
• Good computer skills: knowledge in Excel, Word, if possible PowerPoint.
• Good knowledge of Nigerian geography

Personal Attributes:

• Good analytical skills
• Good English writing skills
• Capacity to work within a team
• Good inter-personal skills: ability to deal with people respectfully and showing empathy towards others, very good communication skills
• Committed to work and able to work under supervision or independently as required
• Able to work under pressure; flexible and open to extra working hours if necessary
• Capacity to learn and to adapt to new work methods
• Discretion and confidentiality, self-control
• Aptitude for applying and ensuring compliance with ICRC directives and procedures

Application Closing Date
5th February, 2016.

Method of Application
Interested and qualified candidates should send their Application letter, Curriculum Vitae and contact details of three referees to: [email protected]

Note

• Please clearly indicate "RFL Field Officer" as the subject of your application (Applications intended for this role without this subject will not be treated)
• Only short-listed candidates will be contacted.