General Manager - Enterprise Connectivity at Fieldbase Services Limited

Fieldbase Services Limited is a provider of integrated communication, navigation, and surveillance sales and support services to African industries such as Maritime, Oil & Gas, Mining, and NGOs. The company has offices located in Port Harcourt and Lagos.

We are recruiting to fill the position below:

Job Title: General Manager - Enterprise Connectivity

Location: Lagos

About the Job

• The General Manager will lead Fieldbase’s Enterprise Connectivity business, driving transformative growth, operational excellence, and customer satisfaction across Nigeria and target African markets.
• The role will oversee sales, service delivery, partner management, and operations for enterprise broadband solutions including Starlink L2/L3, hybrid connectivity, and managed network services.
• The GM will be accountable for revenue growth, profitability, service quality, and market expansion across key enterprise sectors such as banking, NGOs, manufacturing, government, and corporate clients.

Key Responsibilities
Strategic Leadership:

• Develop and implement the growth strategy for enterprise connectivity.
• Identify market entry opportunities, partnerships, and new revenue streams.
• Drive service innovation in collaboration with technical teams.

Sales & Business Development:

• Achieve sales and revenue targets across enterprise services.
• Oversee key account management and enterprise contracts.
• Negotiate strategic partnerships and reseller agreements.
• Ensure the sales team is fully enabled and motivated to deliver on KPIs.

Operations & Service Delivery:

• Ensure seamless implementation and support of connectivity solutions.
• Oversee project management and technical operations to meet SLAs.
• Monitor KPIs for efficiency, scalability, and service quality.

Financial & Commercial Management:

• Own and manage the unit’s P&L, including forecasts, OPEX, and CAPEX.
• Approve bids, pricing models, and large-scale commercial proposals.
• Ensure profitability and long-term sustainability.

People Leadership:

• Lead and mentor a multi-disciplinary team (sales, technical, support).
• Build a culture of accountability, innovation, and customer focus.
• Drive staff development, succession planning, and performance management.

Compliance & Stakeholder Engagement:

• Ensure compliance with telecoms and data regulations.
• Maintain strong relationships with regulators, enterprise customers, and partners.
• Represent Fieldbase at industry events and forums.

Qualifications & Experience

• Bachelor’s Degree in Engineering, Business, Telecoms, or related field (MBA preferred).
• 10+ years’ professional experience, with 5+ years in senior leadership.
• Proven record of transformative leadership and business scaling in any industry (ICT/telecoms preferred but not mandatory).
• Strong track record in P&L ownership, market expansion, or operational transformation.
• Experience managing multi-location or cross-functional teams.

Key Skills & Competencies:

• Strategic and commercial acumen.
• Excellent leadership and people development skills.
• Strong negotiation and contract management ability.
• Customer-first and solutions-driven mindset.
• Ability to deliver growth in dynamic and complex environments.

Performance Metrics:

• Annual revenue growth and profitability.
• Customer acquisition, retention, and satisfaction.
• SLA compliance and service delivery quality.
• Employee engagement and cultural alignment.
• Expansion into new markets or countries.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online