Marketing Officer (SME) at Workforce Group

Workforce Group is a well-known consulting firm that has several subsidiaries and offers various services.

We are recruiting to fill the position below:

Job Title: Marketing Officer (SME)

Location: Victoria Island, Lagos

Job Description

• The SME Relationship Officer will report to the SME Channel Manager and have overall responsibility for driving SME sales and expanding the customer base by visiting potential clients in person.
• This role involves building strong relationships, understanding customer needs, and presenting suitable products or services.
• The SME Relationship Officer will work closely with the SME Team Lead to achieve sales targets and contribute to the overall growth of the company.

Responsibilities

• Meet required financial targets/sales budgets MOM.
• Meet performance, KPIs, service level, quality standards, and customer satisfaction rates/standards.
• Provide correct and complete information to customers on the organization’s products and services.
• Convert potential customers into sales. - Receive and resolve customer enquiries, requests, and complaints within stipulated SLAs.
• Maintain customer satisfaction ratings based on set standards/criteria.
• Ensure correct and complete documentation of customer interactions according to standard operating procedures.
• Collaborate with others to achieve organization and unit objectives.
• Strict adherence to company guidelines, policies, procedures, and processes.
• Maintain business core values; be a person of discipline, integrity, empathetic, and excellence.

Requirements

• A Bachelors’ Degree from an accredited university
• BSC minimum of lower credit
• HND(upper credit)
• Age: 32 yrs below.
• Minimum of 2 years of experience in SME banking or lending.
• Experience working in fintech, MFB and or a commercial bank
• High-energy, creative thinking and a demonstrated history of driving results
• High level of attention to detail
• A Collaborative mindset, excellent communication and presentation skills.

Benefits

• You’ll receive competitive compensation and benefits and the opportunity to build and learn within a flat, performance-focused culture.

Application Closing Date
30th September, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online