Business Intelligence Officer - Transaction Banking at First Bank of Nigeria Limited (FirstBank)

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Business Intelligence Officer - Transaction Banking

Job ID: 1512
Location: Lagos
Job Type: Full-time

Duties and Responsibilites

• Provide centralized coordination of all the activities of the Transaction Banking Group
• Monitor the performance of the Group on various Key Performance Indices
• Liaise with BPM for scorecard management of all teams in Transaction Banking Group
• Coordinate the development of the Group’s strategy and drive attainment.
• Coordinate Group Retreats, QPR meetings and other related activities of the Group
• Monitor adherence to and implementation of agreed strategies for the Group
• Provide coordinated support at a Group level to Business Units in responding to requests including QPR participation, data provision and analysis of performance, by ensuring the Group is adequately represented at such sessions and relevant information are disseminated.
• Interface with all units of the Transaction Banking Group to ensure excellent service delivery to both internal and external customers.
• Coordinate performance reporting of Transaction Banking products and services on a monthly/quarterly/annual basis to management (MANCO, ALCO, and Board) and bank-wide for business decisions.
• Coordinate liaison with HCMD on HR requirements of the Group
• Interface with all stakeholders both internal (Business Units and other departments) and external (vendors and service providers) to provide consolidated Transaction Banking Information
• Develop and review TB products development and reporting templates for the Group
• Coordinate all TB internal/external communication in liaison with M&CC.
•  Track and monitor timely performance of deliverables (e.g. customer solution deployments, issues resolutions, etc.) across all units of TB and report same to Group Head TB.
• Perform industry competitive benchmarking to review TB products performance compared to other banks.
• Prepare and ensure the implementation of TB operational/administrative budget and monitor full compliance 
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.

Job Requirements
Education:

• First Degree in any discipline.

Experience 

• Minimum of 5 years’ experience in banking  with significant experience (3 years at least) in product development capacity.

Application Closing Date
17th September, 2025, 7:00PM.